Sales and Customer Care Expert

2 weeks ago


Randfontein, Gauteng, South Africa E2E Staffing (PTY) LTD Full time

We are assisting our client, a leading company in the industry, with the recruitment of a highly skilled and experienced Sales, Training and Customer Care Consultant. This exciting role is based in the West Rand and offers a unique opportunity for a talented individual to join a dynamic team and contribute to the success of the company.

Key Responsibilities:

  • Conduct sales presentations in line with clients' sales methodologies.
  • Install and train clients on all products and services offered.
  • Focus on client service and ensure all interactions with clients are conducted in an efficient and professional manner.
  • Increase the amount of transactions being processed by clients, by selling the benefits of the systems.
  • Perform all job functions in line and according to the Standard Operating Procedures for the Sales and Customer Care Department.

Requirements:

  • Matric (Grade 12).
  • Able to communicate in English and Afrikaans (other official South African Languages an advantage).
  • Good working knowledge of Internet Browsers, MS Excel and MS Outlook.
  • 3-4 Years Customer Care Experience.
  • BCom or similar Degree.
  • Driver's Licence.

Key Performance Competencies:

  • Excellent Customer Care Abilities.
  • Ability to sell and cross-sell products.
  • Strong Communication and Feedback Skills.
  • Exceptional Organisational Skills.
  • Strong Administrative.
  • Excellent Training and Facilitation Abilities.
  • PC Hardware & Operating Systems (setup, troubleshooting & operation).

Additional Information:

  • Extensive travel (1 week local, 1 week out of town as a guideline).
  • Able to work as a team and communicate effectively.
  • Good understanding of how Credit is granted and managed is an advantage.
  • Highly energetic individual who prefers working 'on the road' as opposed to an office environment.


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