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Information Technology Specialist
2 weeks ago
About the Role
The Abantu Staffing Solutions team is seeking a highly skilled IT Engineer to join our team. As an IT Engineer, you will be responsible for providing technical support for various IT services and systems used by the organization.
Main Responsibilities
- Ensure the smooth operation of IT infrastructure
- Minimize downtime by resolving technical issues promptly
- Perform regular maintenance activities
- Ensure systems are up-to-date with the latest security patches and feature updates
Key Performance Areas
- Cyber Security: Computer Security, Endpoint Protection, User Education (20%)
- Desktops, Laptops, Printers, and Videoconferencing (20%)
- Backups & Disaster Recovery (20%)
- System Support: Sage Payroll, Register my Battery, Warehouse Scanning (10%)
- Compliance (5%) & Cost Control (5%)
- Customer Service (20%)
