Information Systems Analyst Gauteng

1 week ago

Port Elizabeth, Eastern Cape, South Africa The Recruitment Guy (Pty) Ltd Full time
Title: D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities
  • Execute and manage information systems projects
    • Review information systems change requests from the business and qualify their technical feasibility.
    • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
      • Scoped
      • Planned
      • Designed
      • Developed
      • Tested
      • Implemented
      • Supported
  • Compile business/functional requirements documents (including process mapping)
    • Understand the needs of the business and determine how the information systems can enable and support those needs by:
      • Proactively identifying opportunities
      • Reactively listening to and understanding business needs
    • Document the business needs in appropriate business/functional requirements document.
    • Where relevant, map out as-is and to-be business processes and data flows.
  • Compile system design and specification documents
    • Design and document system changes and specifications for new/changed system functionality.
    • Ensure design makes appropriate use of existing components to minimise cost.
    • Ensure design maximises process efficiency and includes measures to monitor its effectiveness.
    • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes.
  • Develop (low code), configure & implement system changes
    • Develop certain changes/new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
    • Perform surface testing for changes/new functionality.
    • Design, plan and coordinate user acceptance testing before implementing changes/new functionality.
    • Implement system changes following the company's change control procedure.
  • Provide level 3 support to users
    • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome.
    • Apply problem solving techniques to ensure all escalated issues are resolved.
    • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues.
    • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
  • Assist with business intelligence (BI) report development
    • On an ad hoc basis, assist in the development or maintenance of BI reports.
  • Continuously identify opportunities for business process and/or system functionality enhancements
    • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business.
  • Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
    • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company.
    • Proactively suggest the adoption of new technologies/functionality that becomes available that may add value to the company.
  • Work effectively with 3rd party partners where relevant on projects and support
    • Certain activities will involve working with 3rd party partners. Ensure that they:
      • are effectively briefed
      • deliver according to our expectations in terms of scope, timelines and quality.
Desired Experience & Qualification
  • Minimum qualification: Relevant Tertiary Qualification IT or business related.
  • NON NEGOTIABLE: 5 years' experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
    • ERP system design/implementation
    • SDLC
    • Business analysis
    • Systems architecture
  • Microsoft Power Apps and Power Automate development.
  • Application development and SQL experience advantageous.
  • Relevant experience in the rental industry and machine maintenance advantageous.
KNOWLEDGE
  • Microsoft Dynamics 365, Dataverse and Power Apps development.
  • Functional requirements and system specification documentation.
  • Business analysis competencies.
  • Business process re-engineering competencies.
  • Cross-functional business experience (incl. sales, rental and machine servicing/maintenance).
SKILLS
  • Communication & interpersonal skills.
  • Good planning and organising.
  • Analytical skills.
  • Problem solving.
  • Demonstrate out-of-the box, innovative thinking.
  • A natural disposition to serving customers.
BEHAVIOURAL COMPETENCIES
  • Goal oriented.
  • Work well under pressure.
  • Confident, self-motivated professional who uses own initiative.
  • Demonstrate energy and drive.
  • Deliver with a high-quality orientation.
  • High levels of integrity, ethical standards, morals and values.
  • Willing to do work diligently and honestly and taking full accountability.
  • A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure.
Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

  • We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
  • Interested applications are requested to submit their updated CV's (in Word.doc format) via email to therecruitmentguy@outlook.com using Ref # 2120
    • Attach any relevant documentation that will support & enhance your application.
  • Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
  • Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
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