Content Insights Coordinator

3 days ago


Cape Town, Western Cape, South Africa Meltwater Group Full time
About the Job

We are seeking a highly skilled Content Insights Coordinator to join our team at Meltwater Group. As a Social Insights Analyst, you will play a key role in tracking, compiling, and reporting customer research metrics.

You will analyze complex data issues, think critically, and propose effective solutions. You will also handle ad hoc requests with flexibility and responsiveness, demonstrating strong problem-solving skills and an analytical mindset.

In this role, you will work collaboratively within a team to deliver high-quality results. You will develop your skills and expertise, utilizing experience with manually tagged or curated datasets, implementing data quality control standards to maintain content relevancy and data accuracy.

Key Responsibilities
  • Analyze complex data issues, think critically, and propose effective solutions.
  • Handle ad hoc requests with flexibility and responsiveness.
  • Demonstrate strong problem-solving skills and an analytical mindset, questioning data for accuracy and insights.
  • Show a willingness to learn and actively contribute to projects.
  • Understand and manage complex deliverables, maintaining excellent communication and attention to detail.
  • Ensure accuracy and completeness in media analysis and data quality checks.
  • Work collaboratively within a team, thriving in a structured environment with recurring weekly tasks while also handling daily ad hoc requests.


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