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Receptionist (WDGMC – Colorectal Unit)

2 months ago

Johannesburg, Gauteng, South Africa AJ Personnel Full time
Main Responsibilities

The successful candidate will be responsible for providing administrative support to the Wits Donald Gordon Medical Centre, Colorectal Unit. This will include performing a range of tasks such as answering incoming calls, greeting patients, and providing information to callers.

Key Performance Areas
  1. Answering and directing calls to the appropriate staff members
  2. Relaying and routing written and verbal messages
  3. Maintaining the reception area in a clean and presentable state
  4. Welcoming and greeting patients, customers, and visitors
  5. Quality assuring patient files and verifying patient arrival
  6. Assisting walk-in patients with appointments and emergency doctor consultations
  7. Managing daily diaries, cancellations, and emergency appointments
  8. Preparing theatre lists for surgeons and arranging anaesthetists and assistance as requested
  9. Informing patients of consultation fees and invoicing patients
  10. Confirming appointments and following cancellation protocols
  11. Preparing documents for liaison with external sources
  12. Processing incoming and outgoing mail, packages, and deliveries
  13. Assisting the team with ad-hoc administration assignments and duties
Requirements

The ideal candidate will have a Grade 12 qualification and a minimum of 3 years' experience as a Receptionist in a medical practice. Experience working on Elixir diary, billing system, and coding is preferable.

Desirable Skills
  1. Exceptional organizational and administrative skills
  2. Working knowledge of accurate record-keeping
  3. Operational efficiency
  4. Safety and prevention of risks
  5. Ability to manage multiple tasks and maintain effective working relationships
  6. Confidentiality of patient information
How to Apply

Only candidates who meet the minimum job requirements and experience should submit a detailed updated CV. Please apply online and complete your registration on Ditto Hire to enable and protect you as a candidate. Note that applicants who do not adhere to the above criteria will not be considered for the position.