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Claims Analyst
2 weeks ago
Nelspruit, Mpumalanga, South Africa
The Talent Room
Full time
At The Talent Room, we are looking to appoint a highly skilled Claims Assessor to join our team.
About the RoleThe objective of this position is to assess and process claims efficiently, ensuring effective productivity and client services.
Key Responsibilities:- Evaluating claims and making recommendations for approval or denial.
- Processing claims, updating benefits and limits as necessary.
- Meeting productivity targets for claim assessments on Novus.
- Providing excellent customer care, responding to service provider queries and correspondence with stakeholders.
- Performing ad-hoc tasks assigned by management.
- Maintaining confidentiality and security when handling sensitive information in accordance with POPIA and the client's policies.
- Grade 12 or equivalent qualification.
- Mathematics Grade 12.
- Proficiency in computer applications.
- Previous experience in the medical aid or insurance industry is an advantage.
- Experience with ICD10 codes is preferred, as well as a medical background.
- Ability to capture high volumes of data accurately.
- Debtors experience is beneficial.
- Strong attention to detail and ability to work independently.
- Effective organizing and coordinating skills.
- Confidentiality and discretion when handling sensitive information.