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Technical Support Expert
1 week ago
A leading IT consulting firm requires an accomplished Technical Support Expert - Networking to deliver exceptional network services.
In this role, you will be responsible for providing expert-level technical support, guidance, and training to clients on networking aspects.
Main Tasks:
- To provide top-tier technical assistance and resolve complex network issues promptly.
- To engage with clients to understand their network requirements and offer tailored solutions.
- To collaborate with internal teams to develop and implement new network initiatives.
- To identify areas for process improvement and contribute to organizational growth.
- To participate in knowledge-sharing activities and stay current with industry developments.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong background in network engineering and architecture.
- Relevant certifications such as CCNP (Cisco Certified Network Professional).
Package:
R 20,000 - R 30,000 monthly.