Workforce Optimization Manager

3 days ago

Pretoria, Gauteng, South Africa Pick n Pay Stores Limited Full time
Job Title : Workforce Optimization Manager

Are you a strategic thinker with a passion for workforce planning and operational excellence?

We are seeking an experienced Workforce Manager to join our team, dedicated to optimizing productivity across our division.

In this pivotal role, you will work closely with the Retail head, General Managers and Regional Managers, providing expert guidance to ensure that staff schedules align with business forecasts.

Your mission will be to enhance productivity by ensuring optimal staff coverage while maintaining cost efficiency.

You will utilize multiple computer applications & systems (Kronos, SAP, MS Office) to produce schedules that optimally balance staff coverage and cost in line with business forecasts for all stores within the Hyper division.

Key Responsibilities:

  • Report on and make recommendations to store management and General Managers regarding store Kronos activity and compliance.
  • Ensure that stores are operating the Kronos system according to company policies and standard operating procedures.
  • Monitor and report on labour costs and productivity measures.
  • Monitor and report on controllable staff costs such as leave balances (all types), overtime, Sunday & Public Holiday.
  • Provide information to store management on Kronos budgets and forecasts to reflect expected trading volumes and targeted wage spend.
  • Manage daily, weekly, and monthly task requirements such as schedule and timecard sign off to ensure efficiency, timely and accurate payment of staff.
  • Address store labour cost performance and or adherence to policies, procedures, wage budgets and planned schedules.
  • Maintain and update system data as required between SAP and Kronos, and co-ordinate any system upgrades to Kronos.
  • Ensure that correct staffing levels are maintained in stores and actively participate in the authorization of recruitment in stores.
  • Identify areas where training is required and schedule and facilitate the training.
  • Conduct comprehensive store audits visits.
  • Compile reports and present to stakeholders.
  • Respond to all related queries from stores and support in a timely and professional manner.

Requirements:

  • Excellent communication skills.
  • Analytical thinking.
  • Methodical/Structure work ethic plan.
  • Organise and follow up on activities and plan.
  • Attention to detail.
  • Numerical Reasoning.
  • Adhere to standards and policies.
  • Planning and organizing.
  • Business mindedness.
  • Verbal and written communication.
  • Quality control and standards.
  • Result driven.
  • Problem Solving.
  • Sound Administration.
  • 3-year University degree.
  • Valid driver's licence.
  • 3 Years retail management experience.
  • Must have working knowledge of Excel and SAP (intermediate to advanced).
  • Strong presentation skills.
  • Workforce Management systems (e.g. Kronos) experience will be advantageous.
  • Must be familiar with the budgeting process and be able to provide input and analysis with half year budgets.

RSA R 430 000 - R 560 000 per annum based on experience.

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