Donor Care and Collections Professional

5 days ago


Johannesburg, Gauteng, South Africa South African National Blood Service Full time
Key Responsibilities
  1. Manage the collection process for whole blood and specialised donations to meet assigned targets.
  2. Maintain accurate records of donor information, including demographic data and medical history.
  3. Conduct thorough risk assessments for potential donors to ensure compliance with relevant standards and guidelines.
  4. Develop and maintain effective relationships with stakeholders, including donors, clinic staff, and external partners.
  5. Provide excellent customer service to donors, addressing their concerns and resolving issues in a timely and professional manner.

This role also involves providing post-donation care and advice, performing Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.


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