Field Operations Manager

1 month ago


Durban, KwaZulu-Natal, South Africa TransEra Solutions Full time
Job Title: Field Manager

We are seeking a highly skilled and experienced Field Manager to join our team at TransEra Solutions. As a Field Manager, you will be responsible for providing business advisory support to retailers and Business Consultants within a Branded Marketer cluster.

Key Responsibilities:
  • Provide business advisory support to retailers and Business Consultants within a Branded Marketer cluster
  • Work with the Enterprise Sales Manager and support teams to develop targeted aggressive growth initiatives for sites within the cluster
  • Provide guidance, training, and coaching to the Branded Marketer cluster team
  • Support all Retail strategic projects within the Branded Marketer cluster, including rebranding and shop upgrades
  • Provide assurance that client fuels are delivered and sold at Branded Marketer sites within the cluster
  • Review wet-stock management and ensure compliance at Branded Marketer sites
  • Recommend improvement opportunities based on a clear understanding of the local trading and competitive landscape
  • Implement Stop-Work-Authority and report all non-compliant activities
  • Provide assurance of site compliance to client brand, visual, and operational standards
  • Ensure that all actions are implemented and closed, including after cluster visits and/or audits
  • Provide assurance and validation on project status to monitor delivery and planning
  • Accompany the Enterprise Sales Manager during all Branded Marketer cluster visits and ensure clear actions are captured, executed, and closed on time
  • Validate that all promotional activities are current and promotional brand standards are met
  • Collaborate with the Branded Marketer Team Managers/ Business Consultants to streamline visits and align on activities
Requirements:
  • Sales and Marketing qualification
  • At least 5 years of field sales experience in the petroleum industry
  • Proven track record of Retail Sales and Operations business turnaround, preferably in the petroleum industry
  • A valid driver's license and availability to travel for periods of time
  • Knowledge and experience of Fuel and Retail convenience business, including SHEQ requirements at retail sites
  • Strong understanding of customer and market dynamics to drive sales growth
Knowledge and Skills:
  • Retail detail and site excellence knowledge
  • Relationship management
  • Good organizational management skills
  • Excellent verbal and written communication skills
  • Good collaboration skills
  • Track record of operational excellence delivery
  • High level of commercial acumen and understanding of value drivers
  • Excellent interpersonal and negotiation skills
Reporting:
  • Primary Reporting: Enterprise Sales Manager
  • Secondary Reporting: National Sales Manager, Branded Marketers


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