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Technical Manager

2 months ago

Sandton, South Africa SGS Full time
Job Overview

As a Technical Manager at SGS, you will play a crucial role in driving the strategic direction and management system of our organization. This position requires a strong understanding of auditing standards and scheme requirements, as well as the ability to implement and manage the effective implementation of relevant accreditation requirements.

Key Responsibilities
  • Strategic Direction: Coordinate the strategic direction and management system, ensuring alignment with organizational goals and objectives.
  • Accreditation Management: Implement, manage, and monitor the effective implementation of relevant accreditation requirements, including SGS global and local requirements.
  • Quality Assurance: Conduct regular internal audits to assess compliance to management system requirements, identify areas for improvement, and implement corrective actions.
  • Process Improvement: Improve management systems, processes, and best practices to enhance effectiveness and quality, and monitor key performance indicators (KPIs) to ensure consistent, high-quality output.
  • Resource Management: Manage and monitor the organization's utilization of resources in compliance with management system requirements, and ensure that resources have the necessary tools and training to execute tasks effectively.
  • Technical Leadership: Manage and supervise the technical workforce, including task allocation, setting deadlines, and monitoring performance, and ensure that technical staff have the necessary qualifications and training to perform their duties.
  • Training and Development: Coordinate and provide training to auditors, sales staff, and operational staff, and ensure that training programs are established annually to cover refresher training and training on changes and new requirements.
  • Compliance and Risk Management: Ensure compliance with all company policies and procedures, identify and report non-conformances, and take corrective action to address any deviations or issues.
  • Business Development: Identify opportunities that support the business's strategy and promote SGS services, and work closely with operations and support services to achieve business objectives.
  • Communication and Collaboration: Communicate effectively with stakeholders, including operations, sales, KAM, HR, Finance, IT, and Procurement, and collaborate with them to achieve business objectives.
  • Continuous Improvement: Analyze technical data to identify opportunities for improving quality, and implement changes to management systems and processes to enhance effectiveness and quality.
Requirements
  • Education: Matric (Grade 12) and tertiary qualification in a relevant field.
  • Qualifications: Successful completion of recognized Lead Auditor Management Systems course and relevant technical training.
  • Experience: Proven experience in management systems, quality assurance, and technical leadership, with a strong understanding of auditing standards and scheme requirements.