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Customer Insights Expert

1 week ago

Johannesburg, Gauteng, South Africa Stratos Asia Full time
About the Opportunity:

We are seeking a skilled Customer Insights Expert to join our team. As a Customer Insights Expert, you will be responsible for evaluating digital experiences, providing feedback on user engagement, and contributing to marketing and customer experience strategies.

This role offers flexibility and remote work opportunities, allowing you to participate in research projects at your convenience while earning for your insights.

Key Responsibilities:

  • Evaluate digital experiences, identifying usability improvements and areas for growth.
  • Provide detailed feedback on user engagement, design functionality, and overall satisfaction.
  • Participate in brand perception studies, customer journey evaluations, and product testing.
  • Contribute valuable insights to inform marketing and customer experience strategies.
  • Engage in online focus groups, product trials, and data-driven consumer research projects.

What You Bring:

  • A critical eye for digital experiences, customer interactions, and product usability.
  • Strong observational and communication skills to provide actionable insights.
  • A laptop, smartphone, or tablet with internet access.
  • No prior experience required, just a willingness to engage and provide valuable feedback.

Why Stratos Asia?
We offer flexible work arrangements, allowing you to work on your own terms.
You'll earn for your insights while influencing leading brands and digital platforms.
Gain experience in user behavior research and product optimization.
Contribute to shaping digital experiences for companies worldwide.