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Security Systems Expert

1 week ago

Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

We are seeking a highly skilled and experienced Senior Security Technician to join our team. The role is responsible for the installation, maintenance, troubleshooting, and repair of security systems and equipment.

Key Responsibilities:
  • Install and configure security systems including CCTV cameras, access control systems, alarm systems, and other security technology.
  • Conduct site surveys to determine client requirements and propose optimal solutions.
Maintenance & Troubleshooting:
  • Perform routine maintenance checks on security equipment and systems.
  • Troubleshoot and resolve any technical issues or malfunctions with security hardware or software.
  • Respond to emergency service requests for repair and resolve issues promptly to ensure minimal downtime.
System Upgrades & Integration:
  • Upgrade existing security systems to incorporate new technologies and enhance system performance.
  • Integrate different security systems for seamless operation and improved functionality.
Documentation & Reporting:
  • Maintain detailed records of installations, system configurations, and maintenance activities.
  • Provide clients with regular updates on system performance and suggest improvements.
Training & Mentoring:
  • Mentor and provide guidance to junior technicians and assist in their professional development.
  • Conduct training sessions for staff or clients on the operation and maintenance of security systems.
Client Interaction:
  • Act as the primary point of contact for clients during the installation and service process.
  • Provide technical support to clients, explaining complex security issues in an understandable manner.
Qualifications And Skills:
  • Education: PSIRA Grade A
  • Impro Level 1 – 3 (Desirable)
  • Honeywell Level 1 & 2 (Desirable)
  • DCS Neo Basic Wiring (Desirable)
  • DSC Neo Programming (Desirable)
  • Ajax Training (Desirable)
  • Drivers Licence
  • Matric
  • Firearm Competency HG/SG/SLR
  • At least 3 years of experience as a security technician or in a similar role involving the installation, maintenance, and repair of security systems.
  • In-depth knowledge of security technologies such as CCTV, access control systems, alarm systems, intercom systems, and experience with networked systems and IP cameras.
  • Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues effectively.
  • Excellent communication skills, both written and verbal. Ability to explain technical issues clearly to non-technical personnel.
  • Basic understanding of computer systems, networking, and relevant software programs used for security systems.
  • Relevant certifications in security systems (e.g., CCTV, access control, alarm systems).
  • Ability to work in various environments, including at heights, in confined spaces, or outdoors. Must be comfortable carrying and handling heavy equipment.
  • Ability to work both independently and as part of a team.