Automotive Service Consultant

4 hours ago

Durban, KwaZulu-Natal, South Africa Bosch Umhlanga Full time
Service Advisor Job Summary

Bosch Umhlanga is seeking a skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and guidance throughout the vehicle service process.

Key Responsibilities:
  • Greet customers in a friendly and professional manner, establishing rapport and understanding their vehicle service needs.
  • Listen attentively to customer concerns, documenting and communicating information accurately.
  • Schedule appointments for vehicle maintenance and repairs, considering the availability of technicians and required parts.
  • Consult with customers to identify additional service needs, offering appropriate recommendations and pricing estimates.
  • Coordinate the workflow of vehicles, ensuring timely completion of service and repairs.
  • Collaborate with technicians to explain repair procedures, ensuring clear communication and understanding between customers and the service team.
  • Provide accurate and transparent cost estimates to customers, obtaining necessary approvals before initiating work.
  • Update customers on the progress of their vehicle service, addressing any questions or concerns promptly.
  • Maintain organized records of customer interactions, service history, and vehicle information using relevant software systems.
  • Process payments and invoices accurately, ensuring all financial transactions are handled efficiently.
  • Maintain a clean and organized work environment, adhering to safety and quality standards.
  • Stay up-to-date with industry advancements, manufacturer specifications, and service techniques through ongoing training and professional development.
Requirements:
  • High school diploma or equivalent qualification.
  • Previous experience in a customer service role, preferably within the automotive industry.
  • Excellent interpersonal and communication skills, with the ability to build rapport with customers and team members.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Proficiency in computer systems and software, including automotive service management software.
  • Solid understanding of automotive systems and components, as well as general vehicle maintenance.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Customer-centric mindset, with a genuine desire to provide exceptional service.
  • Basic knowledge of financial transactions and invoicing processes.
  • Valid driver's license.
Preferred Qualifications:
  • Formal automotive service advisor or technician training/certification.
  • Experience working with Bosch automotive products or services.

  • Automotive Service Representative

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Bosch Umhlanga Full time

    Job SummaryBosch Umhlanga is seeking a highly motivated and customer-focused Automotive Service Representative to join our dynamic team. As a key member of our service team, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and guidance throughout the vehicle service process.Key...

  • Automotive Service Coordinator

    5 days ago

    Durban, KwaZulu-Natal, South Africa Bosch Umhlanga Full time

    Job Title:Service AdvisorCompany:Bosch UmhlangaLocation:Umhlanga, South AfricaJob Type:Full-timeJob Summary:Bosch Umhlanga is seeking a highly motivated and customer-focused Service Advisor to join our dynamic team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and...

  • IT Services Consultant

    4 days ago

    Durban, KwaZulu-Natal, South Africa Netsurit Full time

    Job Title: Client Services ConsultantWe are seeking a highly skilled Client Services Consultant to join our team at Netsurit. As a key member of our team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and client documentation.Key...

  • Automotive Electrician

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Automotive ElectricianLocation: DurbanJob Type: Full-timeSalary: R25 000 – R40 000 per annumAbout the Role:We are seeking an experienced Automotive Electrician to join our team at Professional Resources Partners Pty Ltd. As an Automotive Electrician, you will be responsible for servicing, identifying, and repairing faults on electronically...

  • Automotive Electrician Specialist

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Automotive Electrician SpecialistCompany: Professional Resources Partners Pty LtdJob Summary:We are seeking an experienced Automotive Electrician Specialist to join our team. The successful candidate will be responsible for servicing, identifying, and repairing faults on electronically controlled machines, as well as installing electrical...

  • Regional Service Consultant

    7 days ago

    Durban, KwaZulu-Natal, South Africa Premium Consulting Full time

    Regional Service Consultant **Job Summary** We are seeking a highly skilled Regional Service Consultant to join our team at Premium Consulting. As a Regional Service Consultant, you will be responsible for delivering exceptional service to our members, advisors, providers, and suppliers. **Key Responsibilities** * Provide excellent service delivery to...

  • Master Automotive Technician

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Gap Consulting Full time

    **Job Summary**Gap Consulting is seeking a highly skilled and experienced Petrol Vehicle Technician to join our team. As a Master Automotive Technician, you will be responsible for diagnosing and repairing complex vehicle issues.**Key Responsibilities:**Diagnose and repair complex vehicle issues using advanced diagnostic tools and techniques.Perform routine...

  • Automotive Electrician Specialist

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Network Recruitment Full time

    Job Title: Automotive Electrician SpecialistWe are seeking a highly skilled Automotive Electrician Specialist to join our team at Network Recruitment.Key Responsibilities:Work with advanced computer-controlled engine management systems and other complex electrical systems.Service, identify, and repair faults on electronically controlled machines, including...

  • Automotive Sales Professional

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Recruitment Web Full time

    Job Requirements:We are seeking a highly motivated and experienced New Vehicle Sales Executive to join our team at Recruitment Web.Key Responsibilities:Develop and maintain a strong understanding of our vehicle inventory and market trends.Build and maintain relationships with customers to understand their needs and preferences.Provide exceptional customer...

  • Financial Services Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full time

    About LCI Financial ServicesLCI Financial Services PTY LTD is a reputable micro-lending company with over 20 years of experience in providing quality financial services to our clients. We are committed to delivering exceptional service and building long-term relationships with our customers.Job Description:As a Financial Services Consultant at LCI, you will...

  • Financial Services Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full time

    About LCI Financial ServicesLCI Financial Services PTY LTD is a reputable micro-lending company with over 20 years of experience in providing quality financial services to our clients. We are committed to excellence and are seeking a highly skilled and motivated individual to join our team as a Consultant.Job Description:Key Responsibilities:Conduct thorough...

  • Service Consultant: Health4Me Expert

    5 days ago

    Durban, KwaZulu-Natal, South Africa MMI Holdings Ltd Full time

    Job Title: Service Consultant: Health4Me x2Momentum Health Solutions, a leading provider of integrated health solutions, is seeking a highly skilled Service Consultant to join our team. As a Service Consultant, you will be responsible for delivering exceptional service to our clients through various servicing channels, responding to their needs, concerns,...

  • Automotive Sales Manager

    4 hours ago

    Durban, KwaZulu-Natal, South Africa Intercon Recruitment Full time

    Assistant Department Manager Job OpportunityWe are seeking an experienced Assistant Department Manager to join our team at Intercon Recruitment. The successful candidate will have a proven track record in vehicle sales and evaluation, with a strong understanding of the automotive industry.Key Responsibilities:Manage and lead a team of sales professionals to...

  • Automotive Stock Controller

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Intercon Recruitment Full time

    Job Title: Vehicle Stock ControllerJob Type: Permanent PositionIndustry: Automotive IndustryJob Description:We are seeking an experienced Vehicle Stock Controller to join our team at Intercon Recruitment. As a key member of our team, you will be responsible for managing the inventory of vehicles at our dealership in Durban.Responsibilities:Manage and...

  • Automotive Electrician Specialist

    2 days ago

    Durban, KwaZulu-Natal, South Africa Trysome Auto Electrical Engineering Full time

    Job Title: Auto ElectricianAt Trysome Auto Electrical Engineering, we are seeking a skilled Auto Electrician to join our team. As an Auto Electrician, you will be responsible for installing, repairing, and maintaining electrical systems in vehicles.Key Responsibilities:Install and repair electrical equipment in vehicles, including headlights, taillights, and...

  • Vehicle Stock Controller

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Intercon Recruitment Full time

    Job Description**Job Title:** Vehicle Stock Controller**Company:** Intercon Recruitment**Industry:** Automotive IndustryWe are seeking an experienced Vehicle Stock Controller to join our team at a reputable dealership in Durban. As a key member of our operations team, you will be responsible for managing the inventory of vehicles on our lot.Key...

  • Automotive Sales Professional

    4 days ago

    Durban, KwaZulu-Natal, South Africa Mototeam (Pty) Ltd Full time

    About the RoleWe are seeking a highly motivated and results-driven New Vehicles Sales Executive to join our team at Mototeam (Pty) Ltd. As a key member of our sales team, you will be responsible for achieving sales targets and providing exceptional customer service.Key ResponsibilitiesSales Performance: Sell the maximum number of new vehicles, achieve...

  • Automotive Dealer Manager

    4 hours ago

    Durban, KwaZulu-Natal, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Job Title: Dealer PrincipalWe are seeking an experienced Dealer Principal to join our team at Bonafide Human Capital (Pty) Ltd.Job SummaryThe successful candidate will be responsible for leading our automotive dealership in Springfield, Durban, and will be expected to deliver high-quality technical expertise to satisfy customers and honor OEM Service...

  • SAMSUNG Field Service Consultant

    1 week ago

    Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time

    ### Job Summary We are seeking a highly skilled SAMSUNG Field Service Consultant to join our team at iSON Xperiences. As a key member of our organization, you will play a crucial role in delivering exceptional service to our customers. ### Key Responsibilities * Provide on-site training to administrators within accredited partner organizations to ensure...

  • SAMSUNG Field Service Consultant

    1 week ago

    Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time

    ### Job Summary We are seeking a highly skilled SAMSUNG Field Service Consultant to join our team at iSON Xperiences. As a key member of our organization, you will play a crucial role in delivering exceptional service to our customers. ### Key Responsibilities * Provide on-site training to administrators within accredited partner organizations to ensure...