Credit and Collections Professional
4 days ago
**About the Role:**
We are looking for a skilled Credit Controller to join our team at Armstrong Appointments. As a key member of the finance department, you will play a critical role in ensuring accurate and timely payment processing for our clients.
The ideal candidate will have extensive experience in medical billing and credit control, with a proven track record of successfully managing accounts receivable and resolving disputes. You will be responsible for supporting the billing process, confirming patient account charges, and submitting claims to insurance companies.
Your Key Responsibilities Will Include:
- Support the billing process for insured and self-pay patients.
- Confirming Patient account charges.
- Submitting claims to insurance companies and resolving queries to enable invoice settlement.
- Monitor and manage outstanding accounts, identifying and resolving queries.
- Ensure that invoices are approved for settlement and payments are received on time; overdue accounts are dealt with promptly.
- Build strong relationships with insurance companies to ensure efficient invoice approval and payment, and effective dispute resolution.
- Resolve queries and issues related to billing and credit control.
- Identify and escalate any issues or risks related to billing and credit.
- Provide regular reporting on billing and credit control activities and aged debt reporting.
- Develop and implement effective credit control procedures to ensure that all invoices are paid in a timely manner.
- Keep up to date with changes in healthcare regulations and insurance policies to ensure that the organization's billing practices are compliant.
Requirements for Success:
- Previous experience in a billing and credit control role, ideally within the healthcare industry.
- Strong knowledge of medical billing and coding practices including understanding of different billing systems, private medical insurance plans and reimbursement methods.
- Strong communication and interpersonal skills with the ability to build and maintain relationships with stakeholders.
- Excellent attention to detail and accuracy.
- Strong problem-solving skills and the ability to identify and escalate issues to achieve resolution.
- Ability to work effectively in a team environment.
- Proficiency in Microsoft Office, Excel, and billing software.
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