Fine Dining Service Specialist

4 days ago


Johannesburg, Gauteng, South Africa Deka Minas Pty Ltd Full time
Job Description:

Deka Minas Pty Ltd seeks a highly skilled Fine Dining Service Specialist to deliver exceptional service experiences in our Michelin-starred restaurant. As a key member of our front-of-house team, you will be responsible for guiding guests through the menu, recommending wine pairings, and ensuring seamless service execution.

Responsibilities:

  • Fine Dining Service & Guest Experience:
    • Deliver personalized dining experiences, maintaining Michelin-star service standards.
    • Provide expert guidance on menu options, ingredients, and preparation methods.
    • Recommend wine pairings and beverages in collaboration with the sommelier.
    • Maintain precise table settings and overall dining ambiance.
    • Anticipate guest needs, responding promptly and courteously to special requests.
    • Manage multiple tables while maintaining composure and attention to detail.
  • Micheelin-Starred Standards & Etiquette:
    • Follow strict fine dining protocols, including synchronized service and multi-course meal coordination.
    • Exhibit professional and polished demeanor at all times.
    • Apply impeccable table service techniques, including French, Russian, or Gueridon service when required.
    • Maintain discreet and refined approach to guest interactions.
  • Order Management & Coordination:
    • Take and relay accurate orders to the kitchen with precise modifications when necessary.
    • Ensure courses are served in a timely manner, coordinating with the kitchen and front-of-house teams.
    • Monitor guest progress through their meal and adjust service pace accordingly.
    • Handle special requests, dietary restrictions, and allergy concerns with meticulous care.
  • Team Collaboration & Communication:
    • Collaborate closely with chefs, sommeliers, and management to maintain seamless service flow.
    • Communicate effectively with support staff to ensure tables remain clean and well-maintained.
    • Assist fellow team members when needed to enhance the overall guest experience.
  • Cleanliness, Setup, & Organization:
    • Prepare the dining area before service, ensuring immaculate table settings and refined ambiance.
    • Maintain cleanliness and organization of the station, adhering to health and hygiene regulations.
    • Reset tables promptly after guests depart while preserving the restaurant's meticulous presentation.


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