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Banquet Operations Director

2 weeks ago

Cape Town, Western Cape, South Africa Tanya Serra Full time

As a seasoned professional in event management, you will bring a wealth of experience and expertise to this role.

Your primary objective will be to optimize the Groups and Events team's performance, ensuring that they consistently meet and exceed expectations.

This involves providing clear guidance and support to G&E Coordinators & Administrators, who are tasked with delivering exceptional customer experiences and managing complex events.

You will also play a key role in developing and implementing strategies to drive revenue growth, identify opportunities for cost savings, and improve operational efficiency.

An essential part of this role is building and maintaining strong relationships with internal stakeholders, including Sales and other departments.

Through effective communication and collaboration, you will help ensure seamless coordination and delivery of high-quality events.