Short-Term Insurance Advocate
5 days ago
This Complaints Specialist position requires an individual who is passionate about delivering exceptional customer service and resolving complaints efficiently. The ideal candidate will have a strong understanding of short-term insurance products and processes, as well as experience in complaints management and application of complaints regulations.
The successful candidate will work closely with business units to receive and analyze information to resolve complaints, create awareness regarding service breakdowns, and support and assist in complaint resolution.
Responsibilities:
- To receive and analyze information from business units to resolve complaints
- To create awareness regarding service breakdowns and ensure corrective action
- To support and assist in complaint resolution
- To develop and maintain a deep understanding of short-term insurance products and processes
Qualifications:
- 2 - 4 years experience in a short-term insurance environment
- Relevant qualifications in insurance or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are passionate about delivering exceptional customer service and resolving complaints efficiently, we encourage you to apply for this exciting opportunity.
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