Short-Term Insurance Advocate

5 days ago


Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time
About the Role:

This Complaints Specialist position requires an individual who is passionate about delivering exceptional customer service and resolving complaints efficiently. The ideal candidate will have a strong understanding of short-term insurance products and processes, as well as experience in complaints management and application of complaints regulations.

The successful candidate will work closely with business units to receive and analyze information to resolve complaints, create awareness regarding service breakdowns, and support and assist in complaint resolution.

Responsibilities:

  • To receive and analyze information from business units to resolve complaints
  • To create awareness regarding service breakdowns and ensure corrective action
  • To support and assist in complaint resolution
  • To develop and maintain a deep understanding of short-term insurance products and processes

Qualifications:

  • 2 - 4 years experience in a short-term insurance environment
  • Relevant qualifications in insurance or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are passionate about delivering exceptional customer service and resolving complaints efficiently, we encourage you to apply for this exciting opportunity.



  • Pretoria, Gauteng, South Africa Santam Insurance Full time

    Job SummaryThis is a specialist position responsible for implementing and supporting the Hospitality and Leisure Operating Model, as well as developing and supporting Sanlam Short-Term Insurance Advisors.


  • Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    In this challenging role as a Short Term Insurance Manager, you will oversee the management of the Call Centre based claims area nationally.Responsibilities:Manage the performance of the consultants, identifying areas for improvement and implementing effective coaching strategies.Ensure that key deliverables such as cost containment and customer service...


  • Pretoria, Gauteng, South Africa Sharedvalue Full time

    Short-Term Insurance BrokerWe're a trusted insurance broker in South Africa looking for a highly skilled Service Consultant to join our team.The ideal candidate will have experience in short-term insurance servicing, RE5 certification & FAIS compliance, and a strong focus on client engagement and policy retention.Key Benefits:Career growth...


  • Pretoria, Gauteng, South Africa Gap Consulting Full time

    Join Our TeamGap Consulting is a dynamic and growing financial services firm seeking a talented Senior Short Term Commercial Administrator to join our underwriting team. As a key contributor, you will play a critical role in driving business growth and delivering exceptional results.Key ResponsibilitiesDevelop and implement effective underwriting strategies...


  • Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Job RequirementsTo succeed in this role, you will need:A minimum of 6 years' experience in short term insurance.A minimum of two years relevant Short Term Insurance claims experience in a management capacity/leadership role.A minimum of two years management/leadership of an Insurance call centre.Broad and sound insurance background on Personal lines...


  • Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Role OverviewThis is a fantastic opportunity for a highly skilled and experienced Insurance Claims Management Lead to join our team and make a significant impact.In this role, you will be responsible for overseeing the management of the Call Centre based claims area nationally for Accident and Health.Your key responsibilities will include:Ensuring that key...


  • Pretoria, Gauteng, South Africa Hr Options Full time

    About the RoleThis exciting opportunity has arisen for an experienced Short Term Insurance Specialist to join our team at Hr Options. As an underwriter, you will play a key role in ensuring that our clients receive high-quality service and that their insurance needs are met.The successful candidate will possess excellent analytical and problem-solving...


  • Pretoria, Gauteng, South Africa Avrio Financial Services Full time

    Avrio Financial Services are specialist insurance brokers in risk and investment planning based in Boksburg.They offer a complete holistic approach to financial planning, including short term and long term requirements, as well as offshore services.Their services range from investments and life insurance to commercial and personal insurance, with a focus on...


  • Pretoria, Gauteng, South Africa Standard Bank Group Full time

    We're seeking a skilled Short-Term Insurance Solutions Provider to join our team at Standard Bank Group. In this role, you will be responsible for resolving client complaints, providing informative solutions, and implementing long-term solutions to the business.About the RoleResponsible for attending to client complaints on behalf of the company.Provides...


  • Pretoria, Gauteng, South Africa CFS Recruitment Full time

    CFS Recruitment is seeking a skilled Personal Lines Underwriter to join our team. As an underwriter, you will be responsible for assessing and managing the risk associated with insuring individuals, assets, or buildings.The Ideal Candidate Will Have:A deep understanding of insurance principles and risk managementStrong analytical and problem-solving...


  • Pretoria, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Job Overview:As a Manager, Short-Term Insurance Risk, you will be responsible for leading the risk management function within our insurance business unit.Main Responsibilities:Lead the development and implementation of risk management strategies across the insurance clusterManage and operate risk management initiatives to ensure seamless risk management...


  • Pretoria, Gauteng, South Africa Network Engineering Full time

    Are you an ambitious and driven individual looking to take your career in short term insurance sales to the next level?About Our Network Engineering CompanyWe are a leading provider of insurance solutions, dedicated to helping people and businesses achieve their financial goals and aspirations.Our team is passionate about delivering exceptional...


  • Pretoria, Gauteng, South Africa SM Squared Talent (Pty) Ltd Full time

    Administrative Support JobThe Short Term Insurance Clerk â Admin role at SM Squared Talent (Pty) Ltd involves providing administrative support to the insurance team, including managing policies, communicating with clients and insurers, and maintaining accurate records.ResponsibilitiesLiaise with insurance companies to obtain policy documentation and...


  • Pretoria, Gauteng, South Africa Catch Recruit Full time

    Primary Responsibilities: As a Short-Term Insurance Broker specializing in new business development, your key responsibilities will include:Achieving a monthly minimum target of R3,000 in new business commissions.Minimum Qualifications and Requirements:Matriculation certificate.RE5 certification.Relevant NQF level 4 or 5 qualification with a minimum of...


  • Pretoria, Gauteng, South Africa Sanlam Limited Full time

    About the PositionThis position requires an individual who can build strong relationships with insurance brokers, promote our products and services, and ensure they have the necessary tools and support to effectively market our offerings to their clients. If you have a passion for sales, marketing, and customer service, we encourage you to apply for this...


  • Pretoria, Gauteng, South Africa Hr Options Full time

    About the RoleThis role is responsible for maintaining underwriting standards and providing quality client service. The successful candidate will work closely with internal teams to ensure seamless quote processing and will provide updates and support as required.The ideal candidate will possess excellent communication and interpersonal skills, as well as a...


  • Pretoria, Gauteng, South Africa Standard Bank Group Full time

    Are you a Customer Experience Advocate looking for a new challenge? We're seeking a skilled professional to join our team at Standard Bank Group. In this role, you will be responsible for attending to client complaints, providing informative solutions, and implementing long-term solutions to the business.About the RoleResponsible for attending to client...


  • Pretoria, Gauteng, South Africa CFS Recruitment Full time

    Are you a motivated and ambitious individual looking to take your career to the next level? We're currently seeking a talented Motor Claims Specialist to join our team at CFS Recruitment.About the Opportunity:This is a fantastic chance to work with a reputable company and contribute to its success.You'll be working with a dynamic team dedicated to delivering...


  • Pretoria, Gauteng, South Africa Outsurance Full time

    **Our Company Culture**We pride ourselves on being a fun and inclusive company culture that embraces diversity. Our employees are our greatest asset, and we offer a range of benefits and rewards that make working here an attractive option.As an OUTsurance Broker, you'll be part of a dynamic team that's passionate about delivering awesome service to our...


  • Pretoria, Gauteng, South Africa Momentum Full time

    About the Role">This is an exciting opportunity to join a leading company in South Africa's life insurance and integrated financial services sectors.As an Actuarial Business Intelligence Specialist, you will play a critical role in driving technical pricing innovation and improvement.You will work closely with the team to collect and assess data, perform...