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Short-Term Insurance Solutions Provider

7 days ago

Pretoria, Gauteng, South Africa Standard Bank Group Full time

We're seeking a skilled Short-Term Insurance Solutions Provider to join our team at Standard Bank Group. In this role, you will be responsible for resolving client complaints, providing informative solutions, and implementing long-term solutions to the business.

About the Role
  • Responsible for attending to client complaints on behalf of the company.
  • Provides informed solutions to aggrieved clients.
  • Ensures long-term solutions to the business.

This is a challenging role that requires strong analytical and communication skills, as well as a passion for delivering exceptional customer experiences.

Requirements
  • 2-4 years of experience in short-term insurance environment.
  • Experience in complaints management and application of complaints regulations.
  • Data analysis and problem identification skills.
  • Broad personal lines insurance experience.