Senior Travel Designer Expert
7 days ago
**Job Description:**
We are seeking a highly skilled Senior Travel Designer to join our team at Phoenix Recruitment. As a key member of our sales team, you will be responsible for generating and growing sales by securing, costing, and presenting journeys to sales agents in a timely manner.
The ideal candidate will have a detailed understanding of strategic and preferred suppliers, including intimate knowledge of their deals, specials, and packages. You will know how to negotiate and incorporate these benefits into rate reductions for the client without compromising the elevated guest experience.
You will demonstrate a strong focus on sales and be equally invested in the success of each booking. This will involve liaising with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
To succeed in this role, you will need to deliver a speedy service to sales agents, ensuring efficient communication and meeting tight deadlines. Continuous communication and excellent service delivery to agents at all times are also essential.
Requirements:
- Matric certificate with maths
- Tertiary certificate in Travel & Tourism / hospitality is advantageous
- At least 4-5 years with Senior experience in handling customer relationships developing & promoting product and building journeys in the inbound travel industry
- In-depth knowledge of Southern and East Africa
- Working knowledge of TourPlan and WETU or similar booking/operating system
- Personal or educational travel experience is advantageous
- Excellent attention to detail
- Dynamic, creative, organised and excellent communication skills
- Thrives under pressure in the fast-paced environment with tight deadlines without compromising accuracy and prioritising demands
- Strong financial skills, self-starter with high integrity level and ethical conduct
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