Casino Manager
1 week ago
Our client is a leading player in the iGaming and online gambling industry, offering top-tier casino experiences to players across Africa. With a strong focus on innovation, engagement, and customer satisfaction, they have a proven track record of building online operations in Europe and the US.
They are looking for a dynamic and experienced Casino Manager (iGaming) to oversee casino operations, optimize performance, and drive business growth.
Role Overview: As the Casino Manager, you will be responsible for managing the online casino product, ensuring a seamless gaming experience for players, and optimizing casino offerings to maximize revenue. You will work closely with internal teams, including marketing, CRM, compliance, and development, to deliver a world-class casino experience.
Key Responsibilities:
- Oversee the day-to-day management of the online casino platform, ensuring a high-quality player experience.
- Optimize casino games, promotions, and campaigns to drive player engagement and retention.
- Collaborate with game providers to ensure a diverse and exciting game portfolio.
- Monitor casino performance through analytics and reporting, identifying trends and opportunities for improvement.
- Develop and implement promotional strategies in partnership with the marketing and CRM teams.
- Ensure compliance with industry regulations and responsible gaming practices.
- Analyze player behavior and feedback to improve casino offerings.
- Work closely with product and tech teams to enhance the user experience and resolve any technical issues.
- Stay updated on industry trends, competitor activities, and new game releases.
Requirements:
- Proven experience in a Casino Manager or similar role within the iGaming/online gambling industry.
- Strong knowledge of online casino operations, player behavior, and gaming products.
- Experience with CRM strategies, player retention techniques, and promotional campaigns.
- Analytical mindset with the ability to interpret data and optimize performance.
- Strong understanding of regulatory requirements and responsible gaming principles.
- Excellent communication and leadership skills to collaborate with cross-functional teams.
- Proficiency in using analytics tools and casino management platforms.
- Passion for the iGaming industry and staying ahead of market trends.
What's in it for You?
- Competitive salary and performance-based incentives.
- Opportunity to work with a fast-growing company in the online gaming space.
- Dynamic and collaborative work environment in Cape Town.
- Career growth opportunities and continuous learning.
If you are a strategic thinker with a passion for online casino management and a drive to enhance the player experience, we'd love to hear from you
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