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Store Team Lead

2 weeks ago

East London, Eastern Cape, South Africa Ananzi Full time

Ananzi is seeking an experienced Store Team Lead to join our team. In this role, you will be responsible for leading a team of sales associates, providing guidance and support to ensure excellent customer service and maintaining a clean and well-organized store environment.

Key Responsibilities:
  • Lead a team of sales associates, providing guidance and support to ensure excellent customer service
  • Contribute to maintaining a clean and well-organized store environment, adhering to company standards
  • Address customer complaints and concerns in a professional manner, ensuring their needs are met
  • Collaborate with the Store Manager to oversee the efficient operation of the store, ensuring that all tasks are completed on time
Requirements:
  • Proven experience in retail management or a similar field, with a strong track record of leadership and team development
  • Familiarity with financial principles and ability to manage budgets
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Strong problem-solving and analytical skills, with the ability to adapt to changing situations