Store Operations Leader
2 weeks ago
Level-Up is a leading retailer in the hardware and building materials sector. We are committed to delivering exceptional customer service and providing a competitive advantage through innovative products and services.
Role OverviewThis Store Operations Leader role is a key position within our operations team. You will be responsible for overseeing and coordinating daily store operations across multiple locations, ensuring operational excellence, and driving business growth.
Main Responsibilities- Operational Oversight:
- Manage and support the daily operations of multiple store locations.
- Drive operational efficiency and ensure compliance with company procedures and standards.
- Monitor store performance and implement improvement strategies.
- Team Leadership & Development:
- Lead, mentor, and develop store managers and operational staff.
- Drive a high-performance culture and ensure adequate staffing levels.
- Stock & Inventory Management:
- Oversee stock levels, ordering processes, and supply chain coordination.
- Ensure accurate stock takes and loss prevention measures.
- Sales & Financial Performance:
- Monitor and analyse sales trends and store KPIs.
- Contribute to pricing strategies, promotions, and budgeting.
- Assist in setting and achieving revenue and profitability goals.
- Experience & Qualifications:
- Minimum of 5-7 years experience in retail operations, preferably in hardware/building supplies or similar sector.
- Proven experience managing multiple stores or branches.
- Strong leadership, problem-solving, and decision-making skills.
- Skills & Qualifications:
- Knowledge of stock management systems and retail ERP platforms.
- Sound understanding of retail finance, budgeting, and KPI tracking.
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