Data Processing Team Lead
6 days ago
We are seeking a detail-oriented and experienced Team Lead to join our data operations team at PST. As a Team Lead, you will play a crucial part in developing new processes and workflows for our data entry specialists, coordinating their work, managing workloads, and serving as a liaison between our regulation managers/researchers and data entry specialists.
Key Responsibilities:- Task Management: Communicate tasks assigned by the company's regulation managers to the data entry specialists.
- Schedule Management: Organize the working schedules of the data entry specialists.
- Workflow Coordination: Liaise with all workflow participants and act as the point of contact to progress actions.
- Documentation: Provide and maintain documentation.
- Process Improvement: Implement, optimize, and automate workflows.
- Requirements Writing: Write requirements for other teams.
- Training and Development: Conduct individual coaching and group training sessions.
- Quality Assurance: Perform quality checks.
- Team Management: Manage your team.
- Reporting: Provide reports on the progress of list processing and results of individual data entry specialists.
- Training and Onboarding: Train new data entry team members on the workflows.
- Education: Bachelor's or Master's degree in project management or a related field.
- Experience: 3+ years of experience as a project coordinator/manager, preferably with both data entry specialist and non-data entry specialist teams.
- Skills: Experience in managing workflows and organizing team members in different time zones, experience in working with multiple stakeholders, experience in conducting coaching, mentoring, and training sessions in a remote form, ability to lead and organize a team for maximum efficiency, and strong attention to detail.
- Process Improvement: Experience in implementing changes and testing the results.
- Technical Knowledge: Understanding of large language models.
- Linguistic Skills: Knowledge of additional languages.
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Data Processing Team Lead
6 days ago
Johannesburg, Gauteng, South Africa PST Full timeJob DescriptionWe are seeking a detail-oriented and experienced Team Lead Data Processing to join our data operations team at PST. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for our Data Entry Specialists, coordinating their work, managing workloads, and serving as a liaison between our Regulation...
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Data Processing Team Lead
6 days ago
Johannesburg, Gauteng, South Africa PST Full timeJob DescriptionWe are seeking a detail-oriented and experienced Team Lead Data Processing to join our data operations team at PST. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for our Data Entry Specialists, coordinating their work, managing workloads, and serving as a liaison between our Regulation...
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