Strategic Account Business Development Specialist

5 days ago


Cape Town, Western Cape, South Africa Consilio Full time
About the Role

The Analyst, Strategic Client Solutions plays a vital role in maintaining and expanding relationships with our strategic clients. Working closely with primary account managers, this position provides key levels of assistance and analysis to achieve account management, retention, and year-over-year growth goals.

Key Responsibilities
  • Protect existing business and grow total account revenue by ensuring compliance with client guidelines and workflows.
  • Support account managers and clients through activities such as new engagement setup, conflict checks, and project monitoring.
  • Analyze and present information to assist with answering questions on accounts, including billing or reporting queries.
  • Collaborate across teams to provide general support to the Account Management team and SCS clients as needed.
Requirements
  • Proficiency in Excel and PowerPoint is required.
  • Preferred experience: Legal-industry support experience or extensive experience working with global and/or Fortune 200 Corporations.
Qualifications
  • A 4-year degree from an accredited university.
  • Self-motivated and organized, with the ability to independently manage time and prioritize projects to meet deadlines.
  • Diligence to respond promptly to client and internal requests, communicating any unavailability during the working day.
  • Problem-solving and 'can do' attitude.
  • Attention to detail and ability to produce high-quality work product.
  • Collaborative and considerate team player.


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