Seasonal Hospitality Professional

1 week ago


Cape Town, Western Cape, South Africa Belmond Full time
Job Summary

As a Seasonal Hospitality Professional at Mount Nelson, A Belmond Hotel, you will be part of a dynamic team that delivers exceptional culinary experiences to our guests. This role offers the opportunity to develop your skills and knowledge in food and beverage service, with a focus on delivering outstanding guest experiences.

Key Responsibilities
  • Provide Exceptional Guest Service

You will be responsible for providing personalized attention to our guests, ensuring their needs are met and exceeded. This includes taking accurate food and beverage orders, recommending menu options, and processing guest bills efficiently.

Maintain High Standards of Food and Beverage Knowledge

You will need to possess a comprehensive understanding of our menu offerings, including ingredients, preparation methods, and wine pairings. This expertise will enable you to provide informed recommendations and enhance the overall dining experience for our guests.

Work Effectively as Part of a Team

You will be expected to collaborate seamlessly with other staff members, including kitchen personnel and colleagues, to ensure smooth operations and efficient service delivery.

Requirements
  • Previous Experience in Hospitality

We are seeking individuals with prior experience in the hospitality industry, preferably in food and beverage service. Your existing knowledge and skills will enable you to hit the ground running and contribute to our team's success.

Excellent Communication Skills

Strong communication skills are essential for this role, as you will be interacting regularly with guests, colleagues, and management. You must be able to articulate complex information clearly and concisely, both verbally and in writing.

Friendly and Attentive Demeanor

A positive attitude and friendly demeanor are crucial in this role, as you will be working directly with guests and promoting a welcoming atmosphere in our hotel.

What We Offer
  • Competitive Salary

We offer a competitive salary package that reflects your value to our team. Your remuneration will include a basic salary of $45,000 per annum, which is commensurate with industry standards for a seasonal hospitality professional in your position.

Benefits Package

In addition to your salary, you will enjoy a range of benefits, including:

  • Guest Review rewards programs
  • Employee Assistance & Wellness programs
  • Staff Gym access
  • Daily meal per shift
  • Staff transport


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