Sales Support Associate

1 week ago


Cape Town, Western Cape, South Africa Massive Diamonds Marketing Full time

We are seeking a Sales Support Specialist to join Massive Diamonds Marketing



Key Responsibilities

  • Provide troubleshooting assistance for customer orders and account statuses
  • Offer data and guidelines to support the sales team
  • Stay up-to-date with new product and feature launches
  • Review pending orders and customer requests
  • Suggest sales process improvements
  • Ensure excellent customer service and customer experience


Requirements

  • Matric or NQF level 4
  • South African ID or asylum documentation
  • Cape Town resident
  • No experience necessary
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills


By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships and ensure the smooth operation of our sales team.



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