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VDI Stack Monitoring Specialist

2 months ago


Midrand, Gauteng, South Africa Open Source (Pty) Ltd Full time
Job Title: VDI Stack Monitoring Specialist

We are seeking a highly skilled VDI Stack Monitoring Specialist to join our team at Open Source (Pty) Ltd. As a key member of our global IT team, you will be responsible for the maintenance and operation of our global Digital Workspace infrastructure for virtual devices.

Key Responsibilities:
  • Maintain and operate a global Digital Workspace infrastructure for virtual devices
  • Be a maintenance and operations focused team member for our cloud and on-premises VDI platforms
  • Ensure the infrastructure for VDI platforms runs smoothly
  • Actively work on constantly improving operational excellence, including automation and proactive monitoring approaches
  • Collaborate with an international product team, external providers, vendors, and end-users
  • Treat security as a first-class citizen
  • Work closely with stakeholders and development teams to improve VDI platforms stability and availability
  • Work with other IT teams on integration of new features and components
Requirements:
  • University degree in a relevant field of study or a comparable qualification
  • 5+ years of operations experience with Citrix VDI and App stack
  • Experience with Windows desktops and server support
  • Experience with Windows Terminal Server
  • Experience with software packaging and image creation
  • Experience with hardware and software lifecycle
  • Experience with ITIL processes (Problem, Incident, Change management)
What We Offer:
  • Cutting-edge global IT system landscape and processes
  • Flexible working of 1960 hours in a 12-month period
  • High work-life balance
  • Remote/on-site work location flexibility
  • Affordable company vehicle promotions (buying or leasing options available, terms and conditions apply)
  • Highly motivating, energetic, and fast-paced working environment
  • Modern, state-of-the-art offices
  • Dynamic global team collaboration
  • Application of the Agile Working Model Methodology