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VDI Stack Monitoring Specialist
2 months ago
We are seeking a highly skilled VDI Stack Monitoring Specialist to join our team at Open Source (Pty) Ltd. As a key member of our global IT team, you will be responsible for the maintenance and operation of our global Digital Workspace infrastructure for virtual devices.
Key Responsibilities:- Maintain and operate a global Digital Workspace infrastructure for virtual devices
- Be a maintenance and operations focused team member for our cloud and on-premises VDI platforms
- Ensure the infrastructure for VDI platforms runs smoothly
- Actively work on constantly improving operational excellence, including automation and proactive monitoring approaches
- Collaborate with an international product team, external providers, vendors, and end-users
- Treat security as a first-class citizen
- Work closely with stakeholders and development teams to improve VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
- University degree in a relevant field of study or a comparable qualification
- 5+ years of operations experience with Citrix VDI and App stack
- Experience with Windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)
- Cutting-edge global IT system landscape and processes
- Flexible working of 1960 hours in a 12-month period
- High work-life balance
- Remote/on-site work location flexibility
- Affordable company vehicle promotions (buying or leasing options available, terms and conditions apply)
- Highly motivating, energetic, and fast-paced working environment
- Modern, state-of-the-art offices
- Dynamic global team collaboration
- Application of the Agile Working Model Methodology