Hotel Operations Manager

4 days ago


Newcastle, KwaZulu-Natal, South Africa JustTheJob Full time

About the Role

JustTheJob is seeking a skilled Hotel Operations Manager to oversee the day-to-day operations of our 5-star lodge near Hluhluwe.

Key Responsibilities:

  • Manage the smooth check-in and check-out process for guests, including dietary and special requests.
  • Host guests and ensure a warm welcome experience.
  • Coordinate meal setups and maintain a tidy main area at all times.
  • Work closely with waiters and Heads of Departments to deliver exceptional service standards.
  • Assist in other departments as needed and provide superior service to guests.
  • Plan engaging children's activities and enjoy working with kids.
  • Manage bar orders efficiently.

Requirements

  • Minimum 3 years of relevant camp management experience at a 5-star lodge.
  • Hospitality qualification essential.
  • A valid unendorsed SA driver's license is required.

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