Culinary Operations Manager
4 days ago
Empact Group seeks a skilled Culinary Operations Manager to oversee the smooth operation of our Coffee Shop. This key role is responsible for managing kitchen production, maintaining consistency in all menu items, and monitoring inventory and customer satisfaction.
To succeed in this position, you will need:
- Matric is essential
- A relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years' experience of progressive/kitchen management is compulsory
- Computer literacy is required
- Experience with stock control, ordering, and receiving is necessary
- Oversee smooth operation of Coffee Shop and kitchen production
- Maintain consistency for all menu items
- Monitor inventory, ordering, stock taking, and stock balancing
- Ensure portion control, preparation, and storage methods to avoid waste and keep costs down
- Deliver excellent customer service
- Assist in all food production areas with basic food preparation in accordance with menu requirements
- Complete relevant paperwork, reproduction, and wastage sheets, cleaning records, etc.
- Conduct regular stock takes as required
- Maintain temperature records and report any variances
- Analyze and manage effectively all in-unit costs
- Minimize food wastage and record it accurately
- Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties as required
- Support, train, coach, and develop the team
- Submit weekly/monthly returns as per deadlines
- Cash control and banking must be done in line with company protocols
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