Cashier Team Member
6 days ago
As a Casual Cashier at Dis-Chem Pharmacies, you will play a vital role in supporting customer service at the point of sale while ensuring an exceptional shopping experience. Your key responsibilities will include recording customer transactions accurately on the Dis-Chem operating system, adhering to company policies and standard operating procedures with zero tolerance for inaccuracies and eliminating fraud risk.
Key Requirements:- Grade 12 / Matric qualification
- A minimum of 6 months' experience in cashier/till operations
- Computer literacy – MS Office skills
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Ability to work retail hours
- Adhere to Dis-Chem's customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to Frontline Supervisor or store management
- Meet customer turnover hourly rate targets
- Stay aware of current sales and promotions
- Maintain a safe working environment for colleagues and customers
- Cultivate effective communication using Dis-Chem 5-star principles
- Manage cash flow effectively
- Ensure all line voids and price changes are approved and signed off by supervisor
- Exchange merchandise with customers and accept returned goods when authorized
- Process transactions, receiving and processing payments (cash, bank cards, vouchers, coupons, etc.) accepted by Dis-Chem
- Handle loyalty card transactions, including those of our accelerator partners
- Securely store cash according to Dis-Chem SOPs
- Protect sensitive information regarding code and password usage
- Verify outgoing stock/items/scripts are scanned and paid for
- Keep money securely within the till
- Handle daily takings confidentially and discuss only with management
- Recognize and report suspicious behavior to management
- Respond to customer queries regarding store merchandise
- Adhere to Dis-Chem's security policies and procedures
- In-depth knowledge of operating cash registers and maintaining cash drawers
- Processing sales, refunds, and payments expertise
- Strong English written and oral communication skills
- Accuracy and attention to detail
- Presentation skills
- Emotional intelligence and social awareness
- Accountability and problem-solving abilities
- Analyzing basic reports
- Trustworthiness and honesty
- Effective time management
- Additional language proficiency
- Willingness to work flexible retail hours
- Reliable transportation or proximity to the store
- South African citizenship
- Clear credit and criminal records
This is an exciting opportunity to join the Dis-Chem team as a Casual Cashier. If you meet the requirements and possess the necessary skills and competencies, we encourage you to apply.
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