Restaurant Operations Manager

2 weeks ago


Bushbuckridge, South Africa Wild Dreams Hospitality Full time
Company Overview

Wild Dreams Hospitality is a dynamic hospitality company seeking an experienced Restaurant Operations Manager to lead our Food and Beverage department at our location in Graskop, Mpumalanga. As a key member of our team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving revenue growth.

Job Description:

We are looking for a highly skilled and motivated individual to fill the role of Restaurant Operations Manager. The successful candidate will have a minimum of 3-5 years of experience in managing a fully operational F&B department in a 4- or 5-star hotel/lodge environment. You will be responsible for staff management, development, and implementation of food and beverage procedures, equipment and stock control, shift scheduling, budgeting, financial management, and compliance with health, safety, and hygiene industry standards. Additionally, you will respond to client inquiries and complaints, develop and implement marketing strategies, and work effectively in a remote area with shift work requirements.

Required Skills and Qualifications:

To succeed in this role, you must have a matric certificate, a tertiary qualification will be beneficial. You should have a good command of the English language, basic financial understanding, advanced understanding of cost of sales and profit margins, working knowledge of stock controls, banqueting and conferencing experience in multiple venues, and excellent attention to detail awareness. Furthermore, you must be able to organize and run promotions and events, have good computer skills in MS Office (Word, Excel & Outlook), and advanced knowledge of POS, Stock, and PMS systems. APEX/NEBULA & PlusPoint will be beneficial. You should also be able to write weekly and monthly reports, possess excellent time management skills combined with a hands-on approach, and be reliable, ethical, confidential, motivated, sales-oriented, honest, passionate about F&B. Finally, you must be able to manage a Food and Beverage Department as a business unit, provide staff training, and meet the required RSA driver's license and own vehicle requirements.

Benefits:

This is a live-in position with meals provided when on duty. Additionally, you will have the opportunity to drive hospitality at the Hotel to new levels, cope under pressure to meet guests' needs, share information and teach others, and take a hands-on approach to management of the department. If required, you may need to travel to Graskop for interviews.

Estimated Salary: R600,000 - R800,000 per annum, depending on experience.

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