Chief Security Architect

2 weeks ago


Cape Town, Western Cape, South Africa Dimension Data Full time
About the Role

As a Senior Security Engineer at Dimension Data, you will play a key role in providing technical support to our clients. This includes remotely supporting clients within service level agreements (SLAs), installing and configuring software and hardware, resolving incidents, and performing root cause analysis.

Key Responsibilities
  • Provide technical support to clients, including remotely installing and configuring software and hardware.
  • Resolve incidents and perform root cause analysis to identify and fix issues.
  • Work with clients to understand their security needs and develop solutions to address those needs.
  • Collaborate with other teams to ensure that security solutions are integrated into client environments.
  • Stay up-to-date with the latest security trends and technologies to ensure that clients have the best possible security solutions.
Requirements
  • 10-15 years of solid work experience in a technical implementation engineering or similar role.
  • Experience engaging with clients and conducting presentations.
  • End-to-end deployment and support of security technologies, including Cisco, Fortinet, Palo Alto, and Checkpoint.


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