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Care Home Operations Coordinator

2 weeks ago

Johannesburg, Gauteng, South Africa Job Crystal Full time

We are seeking an experienced Care Home Administrator to join our team at Job Crystal. As a key member of our care home management team, you will be responsible for providing exceptional administrative support to ensure the smooth operation of our care homes.

Job Description
  • Key Responsibilities:
  • Manage the provision of effective and efficient reception services, responding positively to all enquiries from prospective residents and assisting with any queries they may have.
  • Coordinate admissions with the Home Manager or Deputy Home Manager, ensuring the Resident contract is presented to the Resident or their representative prior to admission and is completed and signed on day one of admission.
  • Collect initial payment and arrange Direct Debits for ongoing payments, maintaining administration systems relating to residents.
  • Liaise with appropriate departments regarding payroll, procurement, finance, and HR, managing day-to-day payroll and queries.
  • Produce all contract amendments, contracts of employment, and HR letters in line with agreed HR processes.

Requirements:

  • Prior experience as a care home administrator is essential.
  • A welcoming and approachable persona, confident in liaising with other members of staff and residents.
  • Good time management skills, able to work alone as well as part of a team to achieve the best result.