Business Development Specialist

3 days ago

Roodepoort, Gauteng, South Africa Indsafri Full time

Indsafri, a cutting-edge technology company founded in 2016, is at the forefront of innovation. We specialize in the Internet Software & Services industry, focusing on harnessing human potential to create and build extraordinary solutions.

The ideal candidate for this role will be responsible for driving business growth through strategic account management and client relationship development. This entails building long-term partnerships with key decision-makers within major client accounts, ensuring exceptional service delivery aligned with client needs and objectives.

We are seeking an experienced professional with a strong background in IT recruitment, who understands industry-specific talent needs and is skilled in strategic account management. The successful candidate will play a critical role in ensuring client satisfaction, optimizing recruitment processes, and maximizing growth opportunities within existing accounts and new accounts.

Key Responsibilities:

  • Client Relationship Management: Establish and maintain strong relationships with key decision-makers within major client accounts, ensuring excellent service delivery aligned with client needs and objectives.
  • Account Growth and Development: Identify opportunities to expand services within current accounts by understanding client hiring trends and needs, collaborating with internal teams to create customized staffing solutions.
  • Strategic Partnership Building: Act as a trusted advisor to clients, providing insights into the talent market, salary benchmarks, and recruitment best practices within the IT and financial sectors.
  • Recruitment Management: Oversee end-to-end recruitment processes for large-scale hiring initiatives within client accounts, coordinating with sourcing and recruitment teams to meet client timelines and quality expectations.
  • Performance Tracking and Reporting: Monitor recruitment metrics and client satisfaction indicators, preparing regular reports for both internal review and client feedback sessions.

Qualifications and Experience:

  • Experience: 5+ years in IT recruitment, with at least 2-3 years managing large accounts within banking, IT, or financial services industries.
  • Industry Knowledge: Deep understanding of IT and financial services industries, with insights into the unique hiring challenges and regulatory requirements.
  • Account Management Skills: Proven track record of managing and growing key accounts, including a demonstrated ability to deliver excellent client satisfaction and meet ambitious growth targets.
  • Communication: Exceptional communication, presentation, and interpersonal skills to effectively engage with senior client stakeholders and internal teams.

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