Chief Operations Officer for SAP Systems

2 days ago


Pretoria, Gauteng, South Africa Sap Se Full time

At Stitch Fix, we revolutionize the way people discover and experience fashion. Our innovative approach combines expert styling with cutting-edge AI to deliver personalized fashion solutions that cater to each client's unique tastes and needs.

We're seeking a seasoned leader to join our Warehouse Operations team as Chief Operations Officer for SAP Systems. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering exceptional results across our warehouse operations.

About the Role

  1. You will lead a high-performing team of supervisors and hourly employees, providing guidance, support, and development opportunities to ensure they excel in their roles.
  2. Your primary focus will be on maintaining a safe and efficient work environment, adhering to strict safety standards and ensuring compliance with regulations.
  3. You will collaborate closely with cross-functional partners to drive business outcomes, leveraging your expertise to optimize processes and improve productivity.
  4. As a key stakeholder, you will connect your team to the company's vision, inspiring them to achieve departmental goals and contribute to the overall success of the organization.
  5. You will embody agile leadership, fostering a culture of innovation and continuous improvement within your team.
  6. You will interview and onboard new leaders, building an exceptional team of motivated and engaged employees who are committed to delivering outstanding results.
  7. You will develop strong partnerships, soliciting and incorporating feedback to drive growth and development within your team.
  8. You will champion innovation, encouraging your team to think creatively and find ways to improve processes and enhance customer experiences.
  9. You will demonstrate flexibility, being available to address issues outside of standard business hours and willing to work nights or weekends as required.
  10. You will review daily performance data, analyzing trends and opportunities to inform informed decision-making and drive operational improvements.

Requirements and Qualifications

  • You possess 7+ years of people leadership experience, with a proven track record of leading large teams (40+) and developing future leaders.
  • You have a four-year degree or equivalent experience.
  • You value doing what's right, not what's easy, and embody our core values of Integrity, Innovation, and Trust.
  • You enjoy thinking holistically, finding ways to impact the broader organization, and thrive in an environment where autonomy and responsibility are granted.
  • You believe in the balance of art and science in our business and are proficient in G Suite (Google Sheets, Docs, Slide).

About Us

We are a group of bright, kind individuals who are motivated by challenge and passionate about delivering quality service to our clients. We cultivate a community of diverse perspectives, where all voices are heard and valued. We leverage our strengths in fashion and tech to disrupt the retail industry, winning as a team and committing to our work.

We celebrate grit together, valuing strong relationships and creating a culture of ownership and accountability. We boldly create the future while keeping equity and sustainability at the center of everything we do. We think broadly and creatively, solving problems through a growth mindset lens and making a meaningful impact.



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