Retail Store Manager

2 weeks ago


Worcester, Western Cape, South Africa Work Africa Full time

About the Role:

We're seeking a highly skilled Retail Store Manager to join our team at Work Africa. As a Retail Store Manager, you'll play a crucial role in driving business growth, inspiring your team, and creating a captivating store atmosphere.

Key Responsibilities:

  • Develop and Implement Growth Strategies: Create and execute plans to increase customer base, drive sales, and boost profits.
  • Market Insights and Analysis: Analyze customer buying behavior, preferences, and trends to inform business decisions.
  • Visual Merchandising and Promotions: Plan and execute in-store displays, promotions, and events to attract customers and drive sales.
  • Team Leadership and Development: Motivate and train the team to achieve sales goals, provide excellent customer service, and resolve customer complaints professionally.
  • Inventory Management and Supply Chain: Monitor inventory levels, manage stock, and coordinate with suppliers to ensure efficient operations.
  • Financial Management: Analyze financial reports, identify areas for improvement, and implement cost-saving measures.
  • Store Operations and Maintenance: Ensure the store is clean, safe, and well-maintained to provide a positive shopping experience.
  • Staff Management and Development: Recruit, train, and develop new team members, and provide ongoing support and coaching.
  • Performance Management and Assessment: Conduct regular performance reviews, provide feedback, and identify areas for improvement.
  • Store Budgeting and Planning: Manage store budgets, financial records, and coordinate with suppliers to ensure efficient operations.
  • Store Visuals and Branding: Plan and execute store visual displays, branding, and marketing initiatives to create a compelling store experience.
  • Store Policies and Procedures: Develop and implement store policies and procedures to ensure compliance and efficiency.

Requirements:

  • Qualifications: Relevant qualifications and experience in retail management.
  • Skills: Strong leadership, communication, and problem-solving skills.
  • Experience: Proven experience in retail management, preferably in a similar role.

What We Offer:

  • Competitive Salary: Based on experience.
  • Opportunities for Growth: Career development opportunities within Work Africa.
  • Work-Life Balance: Flexible working hours and a supportive work environment.

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