Sales Excellence Representative

4 days ago


Cape Town, Western Cape, South Africa Lobster Ink Full time

We are Lobster Ink, a solutions company that helps businesses navigate transformative change. Our team develops training solutions that build capability. With 220+ global Lobsters designing digital products and producing recognized content, we reach 1 million+ people across 200 countries.

Our client list includes Marriott International, Hilton Worldwide, Waitrose and Partners, and Dubai Tourism. As part of Ecolab, the global leader in water, hygiene, and energy technologies, we're proud to work with the biggest names in hospitality.

This role is crucial in helping us achieve our goals. As an Inside Sales Representative, you will identify and convert leads, make new business sales, and meet or exceed monthly and quarterly sales targets.

Key Responsibilities:

  • Reach out to existing and potential customers to present our product and service offering
  • Become familiar with our products and service offerings
  • Interact with customers and prospects to identify their needs
  • Create and present quotes and proposals based on customer needs
  • Achieve the agreed sales targets
  • Maintain customer records in the CRM system
  • Maintain an accurate pipeline in the CRM system

Requirements and Qualifications:

  • Sales skills
  • Team player
  • Negotiation skills
  • Excellent written and verbal communication skills (English)
  • Experience in working with CRM systems
  • Eager to learn and try new things
  • Flexible
  • Empathetic and good listening skills
  • Eye for detail and quality

Prospecting and Lead Generation:

  • Identify and target potential customers
  • Use a variety of tools and channels to generate leads, including email campaigns, cold calling, LinkedIn outreach, and participation in industry events

Consultative Selling:

  • Understand the unique challenges and pain points faced by our customers in their training processes
  • Conduct thorough needs assessments to tailor our online training platform to each customer's specific needs

Product Presentation and Demonstration:

  • Effectively communicate the value proposition of our services
  • Conduct live demonstrations to showcase features and benefits

Proposal Development:

  • Prepare proposals and quotes that align with the customer's requirements and budget

Salary: R800,000 - R1,200,000 per annum, depending on experience.

Location: Cape Town, South Africa.


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