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Spanish Customer Service Representative WFH
2 months ago
We are seeking a highly skilled and motivated Spanish Customer Service Representative to join our team on a seasonal contract basis. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.
Key Responsibilities:- Provide high-quality customer service to clients in a timely and professional manner
- Respond to customer inquiries and resolve issues in a fair and efficient manner
- Work collaboratively with the team to achieve customer satisfaction and service level agreements
- Participate in ongoing training and development to improve customer service skills and knowledge
- Fluent Spanish language skills (written and verbal)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading company in the industry
Please note that this is a seasonal contract position, and the duration of the contract will be from October 2024 to March 2025. However, there is potential for the contract to be extended depending on the performance of the campaigns.
