Senior Field Service Consultant

2 days ago


Cape Town, Western Cape, South Africa iSON Xperiences Full time
About the Job

iSON Xperiences is looking for a Senior Field Service Consultant to lead our technical support team. As a Global Technical Services Specialist, you will be responsible for delivering high-quality technical support services to our customers.

Your primary focus will be on providing on-site training to our technicians, ensuring they possess the necessary skills to troubleshoot and resolve technical issues efficiently.

You will also play a crucial role in guiding technicians on Service Bulletin implementation, enhancing their technical skills through ride-along sessions, and assisting in resolving usage-related issues with M-GSPN.

An important aspect of this role is reporting on technician skill levels, identifying areas for improvement through gap analysis, and contributing to the enhancement of triage processes and first-time resolution rates.

To excel in this position, you must have 2-5 years' experience working with Samsung products and processes, as well as expertise in reporting, technical analysis, and process re-engineering (Six Sigma etc.). The estimated annual salary for this role is $80,000-$110,000 depending on location and qualifications.



  • Cape Town, Western Cape, South Africa iSON Xperiences Full time

    About the RoleAs a Field Technical Consultant, you will be responsible for delivering on-site training and support to our technical teams. This includes conducting workshops and one-on-one sessions to ensure our team members have the necessary skills to resolve complex technical issues.You will work closely with our field technical consultants to identify...


  • Cape Town, Western Cape, South Africa Marvel Placement Consultant Full time

    Job OverviewWe are seeking an experienced Senior Property Financial Coordinator to join our team at Marvel Placement Consultant.


  • Cape Town, Western Cape, South Africa First Degree Recruitment Full time

    Job Opportunity: Senior Vehicle Service ConsultantVacancy for a highly skilled Vehicle Service consultant with a reputable dealership in the Cape Town area.Duties:Costing of job cards for vehicles booked into the workshop, ensuring efficient workflow and maximized revenue.Processing of warranties, guaranteeing customer satisfaction and resolving any issues...


  • Cape Town, Western Cape, South Africa Old Mutual Full time

    Job OverviewWe are seeking a highly motivated and results-driven Senior Financial Services Consultant to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and driving business growth.The ideal candidate will have a strong understanding of the financial services industry, with...


  • Cape Town, Western Cape, South Africa Intelligent Debt Management Full time

    Job Title : Senior Financial ConsultantOur company, Intelligent Debt Management, is a reputable organization in the financial services industry. We are seeking an experienced and skilled Senior Financial Consultant to join our team.As a Senior Financial Consultant, you will be responsible for assessing clients' financial situations, providing expert advice,...


  • Cape Town, Western Cape, South Africa Armstrong Appointments Full time

    Armstrong Appointments is seeking a highly skilled Senior IT Field Service Technician to provide on-site technical support to our valued clients in Cape Town. This role is ideal for an experienced IT professional looking to contribute to our reputation for excellence.


  • Cape Town, Western Cape, South Africa Marvel Placement Consultant Full time

    Job Title: Senior Payroll CoordinatorLocation: Western CapeDescription:We are seeking a highly skilled and experienced Senior Payroll Coordinator to join our team at Marvel Placement Consultant. As a key member of our finance department, you will be responsible for managing the payroll process for approximately 170+ staff members.The successful candidate...


  • Cape Town, Western Cape, South Africa GE Healthcare Full time

    Job Title: Senior Diagnostic Imaging Field Service SpecialistCandidate must be willing to work for GE Healthcare.About the RoleAs a Senior Diagnostic Imaging Field Service Specialist, you will play a critical role in ensuring the smooth operation of our customers' equipment. Your primary responsibility will be to provide exceptional service and support to...


  • Cape Town, Western Cape, South Africa CA Financial Appointments Full time

    Financial Services Risk Consultant OpportunityWe are seeking a highly experienced Financial Services Risk Consultant to join our team at CA Financial Appointments. The ideal candidate will have a strong background in risk management and 8-10 years of experience in the field.Job Description:The Senior Risk Analyst will assist with risk processes, including...


  • Cape Town, Western Cape, South Africa JenRec Recruitment Full time

    Pursue a challenging career opportunity with JenRec Recruitment as a Senior Financial Services Business Solutions Consultant in Cape Town.Job OverviewJoin a dynamic financial services powerhouse as a Senior Business Solutions Consultant where you will leverage your analytical expertise to drive business growth and operational excellence.Key...


  • Cape Town, Western Cape, South Africa Labournet Full time

    Main Purpose of the Role:To work across the company's various sectors and to support short-term management consulting and longer-term project implementation assignments.The senior generalist consultant will manage multiple streams of work within projects through their project teams and be responsible for anticipating and mitigating risks while ensuring...


  • Cape Town, Western Cape, South Africa Curiska Full time

    Come and be part of Curiska's dynamic team as a Senior Business Consultant - Financial Services! We are offering a competitive salary of $85,000 per year for this role.About the Job:In this position, you will contribute to product design and user experience, providing ideas to improve client engagement and work closely with teams to prioritize and manage...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    Climate Engagement Manager: GeneralistWe are seeking a seasoned professional to join our team as a Senior Climate Change Consultant. As a key member of our consulting practice, you will be responsible for managing multiple projects across various sectors and delivering high-quality consulting services to our clients.About the Role:We are looking for an...


  • Cape Town, Western Cape, South Africa iSON Xperiences Full time

    Key ResponsibilitiesProvide on-site training to technical teams on Samsung products and services.Conduct face-to-face guidance on service bulletins and identify areas for improvement.Collaborate with field technical consultants to develop strategies for enhancing technical capabilities.Analyze data and reports to inform decision-making and drive business...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    **Job Title:** Senior Logistics Operations Manager**Company Overview:** At Service Solutions, we are a national leader in the truck rental and logistics industry. We are seeking a highly skilled and experienced Senior Logistics Operations Manager to join our team.**Estimated Salary:** $85,000 - $110,000 per annum (dependent on experience)**Job Description:...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyWe are a dynamic and forward-thinking agency specializing in immigration services, dedicated to providing exceptional solutions to individuals seeking opportunities abroad.Job SummaryWe are currently seeking an experienced Sales Consultant to join our team. This role will involve managing leads, selling immigration services, and...


  • Cape Town, Western Cape, South Africa Nedbank Full time

    Job Title: Senior Financial ConsultantWe are seeking a highly skilled and experienced Financial Planner to join our team at Nedbank.About the Role:As a Senior Financial Consultant, you will be responsible for providing expert financial advice and wealth creation solutions to our clients. Your primary goal will be to make Nedbank their preferred bank by...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Job Title: Senior Cost ConsultantJob Summary: We are seeking a highly skilled Senior Cost Consultant to join our team at Communicate Recruitment. The ideal candidate will have a strong background in quantity surveying and a proven track record of managing project costs. Responsibilities:Estimating project costs and preparing budgetsManaging and overseeing...


  • Cape Town, Western Cape, South Africa Frogg Recruitment SA Full time

    **Job Title:** Senior Mortgage ConsultantWe are seeking a highly skilled Senior Mortgage Consultant to join our team at Frogg Recruitment SA. As a senior consultant, you will be responsible for advising existing clients, maintaining existing relationships, and developing new ones.Salary: R600,000 - R1,200,000 per annum (basic + commission)About the RoleThis...


  • Cape Town, Western Cape, South Africa SHE Recruits Full time

    Job DescriptionAt SHE Recruits, we are seeking a highly skilled Senior Financial Systems Consultant to join our dynamic Finance team.Company OverviewWe are a leading recruitment agency focused on providing top talent to various industries. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the job...