Senior Diagnostic Imaging Field Service Specialist

16 hours ago


Cape Town, Western Cape, South Africa GE Healthcare Full time
Job Title: Senior Diagnostic Imaging Field Service Specialist

Candidate must be willing to work for GE Healthcare.

About the Role

As a Senior Diagnostic Imaging Field Service Specialist, you will play a critical role in ensuring the smooth operation of our customers' equipment. Your primary responsibility will be to provide exceptional service and support to our customers, addressing their technical needs and concerns.

Key Responsibilities
  • Troubleshooting and Repair: Conduct advanced troubleshooting and repair of designated equipment, utilizing your expertise to resolve complex technical issues efficiently.
  • Customer Interface: Develop and maintain strong relationships with customers, ensuring their satisfaction through regular communication and timely resolution of issues.
  • Logistics and Administration: Maintain accurate records of customer interactions, service history, and inventory management, adhering to strict deadlines and quality standards.
Requirements

To succeed in this role, you will need:

  • A National Diploma or B-Tech Degree in a relevant field, such as engineering or electronics.
  • At least 5 years of experience in Field Services, with a proven track record of technical expertise and customer satisfaction.
  • Comprehensive knowledge of diagnostic imaging modalities, including X-ray, CT, NM, and MR.
  • Excellent analytical, problem-solving, and communication skills.
Salary Information

The estimated salary range for this position is R600,000 - R800,000 per annum, depending on qualifications and experience.



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