Senior Product Specialist

2 months ago

Johannesburg, Gauteng, South Africa NielsenIQ Full time

Job Description

Purpose of the Role

As a Senior Product Specialist, you will be directly responsible for a defined list of clients and product categories as specified by your Business Group Manager or Business Group Head.

Your key tasks will include:

  • Data Quality Management
  • Client Servicing
  • Development of GfK panels
  • Selling of GfK Products and Services to existing and potential clients

You may also be requested to service a defined list of retailers in the GfK panels in line with the product categories you are responsible for.

Key Result Areas & Key Performance Indicators

  • Oversee and deliver high-quality reports and present high-level data insights to a portfolio of clients and retail key accounts when required,
  • Strong understanding of budgeting and sales forecasts and what is required to attain targets while supporting other business units in terms of knowledge sharing,
  • Able to undertake feasibility studies to explore viability of launching new products and services for commercialisation

Key Activities

Data Quality Management

  • You are directly responsible for all Quality Checks (QCs) for your respective product categories and adhere to set deadlines as required by the business unit
  • You conduct regular Coverage Checks with your respective clients at least twice a year or whenever required to ensure that the GfK data is in line with sell-in data from clients
  • You ensure that coding errors are minimised through the QCs

Client Servicing

  • You maintain regular communication through post QC calls with your respective clients
  • You attend to client requests and provide feedback in a timely manner
  • You provide in-depth presentations and consultancy to both clients and retailers when required.

Development of GfK panels

  • You conduct feasibility studies to explore the viability of launching new product categories and identify potential clients for commercialisation

Selling of GfK Products and Services to existing and potential clients

  • You are required to sell a portfolio of GfK Products and Services as identified by your Business Group Manager or Business Group Head

Key Competencies / Skills for the Role

  • Technical competency
  • Analytical and structured
  • An eye for detail
  • Excellent communication skills
  • Public speaking experience an added advantage
  • Strong Sales and Negotiation Skills

Experience & Qualification Requirements

  • Education: Related business degree ideally to honours level. Must be comfortable discussing a wide range of business topics with clients and using data to analyse markets.
  • Experience in assimilating large volumes of information quickly in a pressured situation in the context of brand and merchandise management. Previous market research competency will be beneficial, ideally 3 years in a client service position.
  • Previous exposure to managing people and leading teams will be beneficial and an important tool for the successful candidate.
  • A strong track record regarding business development and commercialisation will be viewed very positively.

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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