Room Service Representative

2 weeks ago


Springs, South Africa Kana Hotel Group Full time
About Kana Hotel Group

We are a leading hospitality company committed to providing exceptional service and quality experiences to our guests. Our mission is to create a warm and welcoming atmosphere that makes every guest feel at home.

Our team members are passionate about delivering outstanding service and exceeding our guests' expectations. We offer a supportive and inclusive work environment that fosters growth and development.

Job Summary

This is an exciting opportunity to join our hotel's housekeeping team as a Room Service Representative. You will play a key role in ensuring the cleanliness and comfort of our guests' rooms.

Responsibilities
  1. Loading housekeeping carts with all necessary supplies
  2. Cleaning and sanitizing bathrooms, bedrooms, and public areas
  3. Vacuuming and sweeping floors, dusting surfaces, and polishing fixtures
  4. Providing exceptional customer service and responding to guest requests
  5. Maintaining accurate records and reporting any issues or concerns to management
Requirements
  • Prior experience in housekeeping or a related field
  • Strong attention to detail and commitment to quality
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


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