Remote Telesales Team Lead

1 week ago


Pretoria, Gauteng, South Africa Ktob Solutions Full time

We're Ktob Solutions, a dynamic organization in the telecom and BPO industry, driven by innovation and performance.

We're seeking a Remote Telesales Team Lead to join our growing team and take charge of our remote telesales operations.

Role Summary

As the Remote Telesales Team Lead, you will be responsible for overseeing the daily activities of a remote telesales team, driving sales growth, and exceeding targets.

Key Responsibilities
  1. Team management: Lead, motivate, and manage a high-performing remote telesales team to achieve exceptional results.
  2. Sales strategy development: Collaborate with leadership to develop and execute sales strategies aligned with organizational goals.
  3. Process refinement: Identify areas for process improvement and work closely with leadership to refine sales processes and scripts.
  4. Talent development: Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives to upskill the team.
  5. Reporting and analysis: Prepare and present performance reports highlighting successes and opportunities for improvement.
Requirements
  1. Leadership experience: 3 years in telesales leadership, preferably within telecom or similar industries.
  2. Strategic thinking: Ability to develop and execute sales strategies that drive business results.
  3. Communication skills: Strong ability to communicate effectively with team members and stakeholders.
  4. Data analysis: Proficient in analyzing performance data and identifying actionable improvements.
  5. Problem-solving: Capable of addressing challenges and implementing effective solutions.
  6. Results-oriented: Focused on achieving business objectives and meeting deadlines.


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