Graduate CX Process Expert
5 days ago
Job Description:
\This Graduate CX Process Expert position involves handling inbound calls and emails with a friendly, customer-first approach. You'll also evaluate and refine existing processes, identify improvement opportunities, and help design new workflows.
\Innovation Lab Collaboration: Work with our innovation team to push the boundaries of customer service and operational excellence.
\Product Expertise: Stay updated on product features and share customer feedback and trends with your team.
\Performance Focus: Meet key performance indicators (KPIs) including response times, average handle time, and compliance with ticketing software.
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Senior CX Advisory Consultant
1 hour ago
Johannesburg, Gauteng, South Africa Genesys Full timeSenior CX Advisory ConsultantApply locations Johannesburg, South Africa time type Full time posted on Posted 3 Days Ago job requisition id JR106221Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience...
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CX Specialist/Management Consultant
3 weeks ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timeUse your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour.Well-rounded experience in all areas of customer experience management,...
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Mineral Processing Expert
5 days ago
Johannesburg, Gauteng, South Africa University of Johannesburg Full timeThe University of Johannesburg invites applications for a Mineral Processing Expert to join our research team. The successful candidate will have a strong background in mineral processing, with a PhD from a recognised university.This is a full-time position, requiring a minimum of 3 years of research experience in the field. The ideal candidate will be able...
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Claims Processing Expert
3 days ago
Johannesburg, Gauteng, South Africa Rmbwestport Full timeWe are looking for a Claims Processing Expert to facilitate quality delivery and ensure adherence to quality standards in our medical claims processing department.The successful candidate will have experience in medical claims processing, quality assurance, or risk assessment, with a strong understanding of medical insurance policies, claims procedures, and...
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Customer Service Innovation Analyst
5 days ago
Johannesburg, Gauteng, South Africa Quantanite Full timeAbout Quantanite\At Quantanite, we're redefining customer experience (CX) solutions and outsourcing. We help fast-growing companies and global brands transform and grow by rethinking business processes and creating the perfect mix of automation and human touch.\We have a passionate team across four continents, working together to disrupt our industry and...
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Technical IT Sales Graduate
1 hour ago
Johannesburg, Gauteng, South Africa Sumotech Full timeTechnical IT Sales Graduate | Business Applications & Client SupportJohannesburg, South Africa | Posted on 02/24/2025We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity to kick-start your career in IT, with hands-on experience, industry certifications, and mentorship...
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Graduate
4 weeks ago
Johannesburg, Gauteng, South Africa PPC Africa Full timeJob title : GraduateJob Location : Gauteng, JohannesburgDeadline : March 13, 2025Quick Recommended LinksJobs by Location Job by industries As part of our talent strategy, we seek to recruit a graduate to undergo a 24 months intensive and structured Graduate Development Program (GDP) in the following discipline within the organisation:Process/Chemical...
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Business Process Specialist
5 days ago
Johannesburg, Gauteng, South Africa BCXP Full timeSAP started as a team of five colleagues with a desire to do something new. Today, we remain true to our roots and engineer solutions to fuel innovation, foster equality, and spread opportunity for our employees and customers across borders and cultures. As a Business Process Specialist with SAP, you will contribute to blueprinting, design, implementation,...
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Campus Sales Team Leader
5 days ago
Johannesburg, Gauteng, South Africa NewBridge Graduate Institute Full timeNewBridge Graduate Institute seeks an experienced professional to fill the role of Senior Student Advisor at our Fourways Campus in Johannesburg, focusing on campus sales and admissions processes. As a key member of our team, you will be responsible for supervising the campus sales team, motivating them to reach targets, and ensuring effective communication...
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Graduate Quantitative Analyst
11 hours ago
Johannesburg, Gauteng, South Africa FNB South Africa Full timeJob title : Graduate Quantitative AnalystJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo retrieve and manipulate data in order to enable model building and quantitative solutions. To conduct analysis and reports within a specified framework, process and procedure,...
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Senior Recruitment Advisor
5 days ago
Johannesburg, Gauteng, South Africa NewBridge Graduate Institute Full timeNewBridge Graduate Institute is a leading provider of higher education, committed to excellence in academic programs and student support services. We are seeking an experienced professional to fill the role of Senior Student Advisor at our Fourways Campus in Johannesburg, focusing on campus sales and admissions processes.The ideal candidate will possess...
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Process Engineer II
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob title : Process Engineer II (PE II)Job Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Job PurposeTo work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis...
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Business Process Automation Expert
8 hours ago
Johannesburg, Gauteng, South Africa Psybergate Proprietary Limited Full timeWe are seeking a skilled Automation Developer/RPA Developer to join our team at Psybergate Proprietary Limited for a 12-month contract role.The successful candidate will have experience in Power Automate & Blue Prism development and expertise in SQL & SAS coding for data processing. They will be responsible for designing and implementing automation solutions...
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Trust Accounting Expert
5 days ago
Johannesburg, Gauteng, South Africa Stonehage Fleming Full timeThe role of a Trust Accounting Expert at Stonehage Fleming is to maintain the accounting records of offshore/onshore trusts and companies. This requires close interaction and collaboration with team members, clients, and external business contacts.Key ResponsibilitiesMaintaining entity ledgers on a regular basis to ensure they are up-to-date.Identifying...
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Financial Management Expert
18 hours ago
Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full timeJob OverviewStandard Bank of South Africa Limited is seeking an experienced Business Financial Analyst to join our financial services team. As a key member of our team, you will play a critical role in providing expert knowledge of financial products and solutions to our partners, prospects, and customers.Responsibilities and AccountabilitiesThe successful...
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BCom Supply Chain Graduate
3 weeks ago
Johannesburg, Gauteng, South Africa Dixie Recruitment Full timeBCom Supply Chain Graduate Johannesburg Our client is seeking a motivated BCom Supply Chain graduate for a 12-month rotational development program. This role offers career growth and professional development in a dynamic global supply chain environment. Qualifications & Skills: BCom in Supply Chain Management or related field Strong analytical and...
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BCom Supply Chain Graduate
5 days ago
Johannesburg, Gauteng, South Africa Dixie Recruitment Full timeBCom Supply Chain Graduate Johannesburg Our client is seeking a motivated BCom Supply Chain graduate for a 12-month rotational development program. This role offers career growth and professional development in a dynamic global supply chain environment. Qualifications & Skills:BCom in Supply Chain Management or related fieldStrong analytical and...
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Finance Graduate
3 weeks ago
Johannesburg, Gauteng, South Africa Curiska Full timeHiring: Finance Graduate (Completed SAICA articles)Position Overview:We are seeking a talented and driven Finance Graduate with completed SAICA articles for our client's finance department. This is an exciting opportunity to join a forward-thinking fintech company and further develop your finance career in a fast-paced, tech-driven industry.Key...
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Process Engineer Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob title : Process Engineer Specialist (CoE)Job Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Job PurposeTo work with business and projects to identify areas where complex business processes and performance can be developed or improved. Leverages BPM techniques, concepts, and tools to...
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BCom Graduates
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAre you a recent BCom graduate looking to kick-start your career in the banking sector? We have an exciting opportunity for candidates who have recently completed their BCom degree in Finance, Investments, Economics, or Banking.Requirements:- A recently completed BCom degree in Finance, Investments, Economics, or Banking.- ITC clear (no adverse credit...