Club Operations Manager

4 weeks ago


Rustenburg, North-West, South Africa HR Genie Full time
Job Title: Club General Manager

Purpose of the Role:

We are seeking a highly motivated and experienced Club General Manager to lead our world-class gym facility. As a key member of our team, you will be responsible for driving a culture of high performance and engagement within the club.

Key Responsibilities:

  • Manage the club's operations, including team management, budgeting, and financial planning.
  • Develop and implement strategies to drive membership sales and revenue growth.
  • Ensure exceptional customer service and member experience through effective communication and problem-solving.
  • Lead and motivate a high-performing team to achieve business objectives.
  • Monitor and control expenses, including payroll, operating costs, and stock management.
  • Ensure compliance with health and safety standards, licenses, and regulatory requirements.
  • Maintain a clean and well-presented club environment.
  • Resolve member complaints and issues promptly and professionally.

Requirements:

  • Proven track record of success in a similar role, with a strong understanding of the health and fitness industry.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work at peak times, including evenings and weekends.
  • Reliable transportation.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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