Field Service Technician

4 weeks ago

Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at Staff Unlimited Recruitment.

Job Summary:

The successful candidate will be responsible for maintaining, servicing, and repairing material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner.

Key Responsibilities:

  • Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures.
  • Perform accurate diagnosis/troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
  • Maintains vehicle maintenance and operational data/history by updating and timeously communicating information that must go on record.
  • Promote service/maintenance programs.
  • Provide complete customer satisfaction in a polite and professional manner.
  • Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
  • Ensure requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
  • Updates job knowledge by participating in educational opportunities.

Requirements:

  • Matric, Grade 12 or equivalent qualification.
  • Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.
  • Minimum of 3-5 years' mechanical, hydraulic, and electrical experience pertaining to forklifts.
  • Trade test certificate, mechanic.
  • Code 8 driver's license (for field service technicians).
  • Valid forklift operator license.

Please note that if you do not receive any feedback from us within 2 weeks, please consider your application unsuccessful.

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