Site Operations Team Leader
2 weeks ago
Job Overview
We are seeking a highly skilled and experienced Automotive Dealership Site Foreman to lead our service department operations in Mpumalanga. If you are passionate about delivering exceptional service and motivating a dynamic team, this could be the perfect opportunity for you.
Responsibilities
- Lead and manage a team of technicians and service staff to ensure efficient service operations and maintain high standards of quality and safety.
- Oversee daily service department activities, monitor workforce productivity, and foster positive customer relationships by ensuring exceptional service delivery.
- Conduct regular inspections to ensure compliance with dealership and manufacturer standards and monitor workflow, manage inventory, and assist with administrative tasks to optimize service department efficiency.
- Recruit, train, and develop team members to enhance their skills and contribute to the overall success of the service department.
- Maintain accurate records of team performance, service operations, and customer interactions to inform future business decisions and drive continuous improvement.
Requirements
- High school diploma or equivalent; automotive technology or management education preferred.
- Minimum 3-5 years of experience in automotive service, with 2 years minimum in a supervisory role, with a proven track record of leadership and team management.
- Strong leadership, communication, and problem-solving skills to motivate and guide the team and resolve complex issues efficiently.
- Proficient in automotive diagnostics and repair processes, with knowledge of dealership and manufacturer standards.
What We Offer
- Competitive salary and opportunities for professional development and career advancement in a supportive and collaborative work environment.
- Part of Advius (Pty) Ltd, a reputable and successful automotive dealership with a strong reputation for delivering exceptional customer service and promoting career growth and development.
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