Tour Guide Expedition Coordinator

7 days ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time

At Wild Dreams Hospitality, we are seeking a highly skilled and dedicated individual to join our team as a Tour Guide Expedition Coordinator.

About the Role

This live-in position offers a unique opportunity for an outdoor enthusiast to work in a shared accommodation setting with our team. As a key member of our operations, you will be responsible for leading guests on thrilling expedition adventures while providing exceptional hospitality services.

We are looking for someone with excellent communication skills - both verbal and written - who can effectively engage with guests and provide top-notch support throughout their stay.

Key Responsibilities
  • Lead guests on exciting expedition tours, ensuring their safety and satisfaction.
  • Collaborate with our team to develop and implement effective tour plans and itineraries.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Maintain accurate records of guest interactions, tour details, and operational performance.
Requirements
  • FGASA Level 1 (NQF 2) qualification is mandatory for this role.
  • A back-up trails guiding qualification is highly advantageous, but not essential.
  • You must have relevant rifle competency and a valid driver's license with a PRDP.
  • DEAT registration is required for this position.
  • A valid first aid certificate is also necessary.
  • You should be able to host guests and demonstrate a willingness to get involved in lodge activities.
  • Excellent communication skills, both written and verbal, are crucial for success in this role.
Compensation and Benefits

We offer a competitive salary range of $45,000 to $60,000 per annum, depending on experience and qualifications. Uniforms will be supplied by the lodge, and meals are not included in this package.



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