Travel Experience Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Phoenix Recruitment Full time

We are seeking a seasoned Travel Experience Specialist to drive sales, build relationships, and deliver exceptional customer service in the competitive inbound travel industry.

Key Responsibilities:
  • Generate and grow sales by securing, costing, and presenting journeys to sales agents in a timely manner.
  • Maintain a detailed understanding of strategic suppliers, their deals, specials, and packages, enabling effective negotiation and rate reductions for clients without compromising the elevated guest experience.
  • Demonstrate a strong focus on sales and be invested in the success of each booking.
  • Liaise with the Reservations Manager on sales potential and agent relationships for all bookings.
  • Deliver speedy service to sales agents, ensuring efficient communication and meeting tight deadlines.
Requirements:
  1. Matric certificate with maths.
  2. Tertiary certificate in Travel & Tourism / hospitality is advantageous.
  3. At least 4-5 years of senior experience in handling customer relationships, developing & promoting products, and building journeys in the inbound travel industry.
  4. In-depth knowledge of Southern and East Africa.
  5. Working knowledge of TourPlan and WETU or similar booking/operating system.
  6. Personal or educational travel experience is advantageous.
  7. Excellent attention to detail.
  8. Dynamic, creative, organised, and excellent communication skills.
  9. Thrives under pressure in a fast-paced environment with tight deadlines without compromising quality.
  10. Strong financial skills, self-starter with a high level of integrity and ethical conduct.

  • Travel Professional

    3 days ago


    Pretoria, Gauteng, South Africa Travel + Leisure Co. Full time

    We believe that every traveler deserves an unforgettable vacation experience. As a key member of our sales team, you will play a vital role in inspiring travelers to put the world on vacation.Company OverviewWe are a dynamic and growing company with a portfolio of resort, travel club, and lifestyle travel brands. Our mission is to deliver exceptional...


  • Pretoria, Gauteng, South Africa Neptune Full time

    RequirementsBachelor's degree in a relevant field (e.g. hospitality, business administration).Minimum 2 years of customer service experience, preferably in the travel industry.Ability to work a varied schedule, including evenings and weekends.


  • Pretoria, Gauteng, South Africa The Travel Corporation Full time

    The Travel Corporation is a global leader in responsible travel, offering unique local experiences that make a positive difference. We are driven by service through PASSION, PEOPLE & PURPOSE.This role involves leading a world-class 24x7 contact Centre in collaboration with diverse global teams and partners. Key responsibilities include sales coaching,...


  • Pretoria, Gauteng, South Africa Innovation Advance Full time

    We're seeking a skilled travel professional to join our team at Innovation Advance. As a Travel Sports Specialist, you'll be at the heart of our clients' sports and events division, crafting dynamic inbound and outbound journeys that meet their diverse needs.About the RoleCreate customized travel itineraries for B2B and B2C markets in the sports and events...


  • Pretoria, Gauteng, South Africa Hospitalityandoutdoor Full time

    Hospitality and Outdoor seeks a dedicated Travel Operations Specialist to manage travel arrangements, coordinate business travel, and deliver exceptional customer service.Daily tasks include liaising with clients, booking travel itineraries, and handling travel-related inquiries. The specialist will ensure seamless and efficient travel experiences for all...


  • Pretoria, Gauteng, South Africa Hospitalityandoutdoor Full time

    Hospitality and Outdoor - New Vacancy - DMC Wholesale Travel SpecialistThis is a full-time on-site role for a DMC Wholesale Travel Specialist, located in Sandton.The DMC Wholesale Travel Specialist will be responsible for managing travel arrangements, coordinating business travel, and providing exceptional customer service.Daily tasks include liaising with...


  • Pretoria, Gauteng, South Africa Discovery Full time

    Job OverviewAs a travel experience designer at Discovery, you will be responsible for delivering exceptional customer experiences and achieving sales objectives.The role involves building lasting relationships with clients, understanding their needs and preferences, and providing personalized recommendations to create customized travel experiences.


  • Pretoria, Gauteng, South Africa Wildernessdestinations Full time

    About the PositionThis Senior Travel Designer role at Wildernessdestinations involves leveraging expertise in luxury travel to create bespoke itineraries, build strong relationships with agents, and drive sales growth.Key Performance IndicatorsAgent Satisfaction: Ensure high levels of agent satisfaction through exceptional service and communication.Sales...


  • Pretoria, Gauteng, South Africa FSCA South Africa Full time

    About the JobWe are looking for a seasoned Travel Specialist to provide expert guidance on travel policies, procedures, and best practices. This individual will play a crucial role in ensuring that travel arrangements are made efficiently and effectively, while maintaining regulatory compliance.Key AccountabilitiesPolicy Implementation: Implement developed...


  • Pretoria, Gauteng, South Africa Recooty Full time

    We are seeking an experienced Global Travel Services Specialist to manage travel requirements for our clients worldwide.The successful candidate will have extensive knowledge of the global travel industry and be able to advise clients on the best destinations and services to suit their needs.Key Responsibilities:Destination Knowledge: Stay up-to-date with...


  • Pretoria, Gauteng, South Africa Executive Placings Full time

    Inbound Tour Company is looking for an experienced Retail Travel Specialist.This role is based in Sandton.Experience required:Minimum of 3 – 5 years of previous inbound tour consulting experienceTourplan advantageousWETUGood understanding of terms and conditions, product knowledge, third-party destinationsUnderstanding of travel industry channelsA passion...


  • Pretoria, Gauteng, South Africa Innovation Advance Group Full time

    We're on the lookout for a passionate Leisure Product Specialist to join one of our most exhilarating clients in the travel industry. If you have a flair for crafting unforgettable travel experiences and a knack for product innovation, this is the voyage you've been waiting forSalary: R35 - 40K per month + IncentivesYour Mission: Navigate the World of Cruise...


  • Pretoria, Gauteng, South Africa Hospitalityandoutdoor Full time

    Hospitality and Outdoor invites applications for the position of Senior Wholesale Travel Specialist. This full-time role involves coordinating business travel, providing customer service, and ensuring smooth travel experiences for clients.The successful candidate will have 3-5 years' experience in inbound tour operating, proficiency in travel booking...


  • Pretoria, Gauteng, South Africa Findojobs South Africa Full time

    We are seeking a skilled Travel Itinerary Specialist to join our team at Findojobs South Africa.About the RoleThe successful candidate will be responsible for planning and arranging travel experiences to Asia for international clients through local agents.Main ResponsibilitiesEvaluate client requirements, including interests, needs, and budget...


  • Pretoria, Gauteng, South Africa Creative Leadership Solutions Full time

    Job Summary:Creative Leadership Solutions is seeking an experienced Traveling Site Specialist to join our team.The successful candidate will have a strong background in installation and project controlling, with a minimum of 3 years' experience in a similar role.The Traveling Site Specialist will be responsible for carrying out project office reviews and...


  • Pretoria, Gauteng, South Africa Travel + Leisure Co. Full time

    Are you passionate about creating memorable vacation experiences? We're looking for a talented Marketing Manager to join our marketing team at Travel + Leisure Co.! As a key member of our team, you'll have the opportunity to develop and execute marketing initiatives that drive occupancy and owner satisfaction.About the Role:You'll lead our in-house marketing...


  • Pretoria, Gauteng, South Africa Intrepid Experience Full time

    About the Job:We are looking for a highly skilled and motivated Touring Chef and Cultural Enthusiast to join our team as an Overland Cook. This freelance contract position offers flexibility, but good availability across peak seasons is essential.Your Responsibilities:Take ownership of all hot meals and food preparation on tour, creating delicious and...


  • Pretoria, Gauteng, South Africa Intrepid Experience Full time

    About the Role:We are seeking an experienced and passionate Culinary Expedition Leader to join our team as an Overland Cook. As a vital member of our crew, you will be responsible for creating memorable dining experiences for our travelers while on tour.About You:You must have a valid passport with at least six months' validity, full rights to work in the...

  • travel specialist

    4 weeks ago


    Pretoria, Gauteng, South Africa FSCA South Africa Full time

    Purpose of the JobTo provide comprehensive travel support and advice, ensuring efficient and effective travel arrangements across all divisions within the Financial Sector Conduct Authority (FSCA). Also, to enhance service delivery, streamlining travel logistics, and maintaining compliance with regulatory requirements. The person appointed in this role will...


  • Pretoria, Gauteng, South Africa The Travel Corporation Full time

    The Travel Corporation offers a dynamic work environment where employees can grow professionally and personally. This role provides an opportunity to lead a high-performing team and drive sales growth in the contact centre.Responsibilities include sales coaching, performance management, and mentorship to enhance team performance. Effective communication and...